We are having issues with this Apple phone running IOs6 and sending emails.
Our previous ISP for our company was freeparking.co.nz and this phones email account was initially setup using their email servers. Everything was working as expected.
When we finally launched onto the web we changed our hosting to Web Drive – webdrive.co.nz and the email service is now with them.
All of our email services / devices etc are working fine except for our only Apple device.
When we switched providers the new account details were update in the Apple IOs6 and everything appear to be fine – we were able to send and receive emails via this phone.
Everything has been fine up to recently when the account at freeparking was finally terminated. After that point in time we are still able to receive our emails but every time we try to send the phone states that it cannot access the smtp server at freeparking. (Even though they are no long referred to in the mail settings)
It would appear that the phone had been using freeparking smtp server even though the settings were changed to webdrive.
Our user selects the recipient from his contact list and then selects to email that person. So the phone must be using a default mail client that is still trying to use freeparking
I have generated a new account in the phone and it still attempts to contact the freeparking smtp servers. What do I need to access on the phone to stop it accessing the servers at freeparking.co.nz.
I have googled the problem but no one has actually suitably address the problem. The closest I have come up with was that the iPhone uses the initial smtp server that the handset was using when the contact was generated, but no solution on how to get it to change to the new settings.