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1848 posts

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# 223470 1-Oct-2017 12:24
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I think I have just been done in a major way

 

all my apple devices have been locked

 

I got a message saying about access on my apple account

 

I thought i was following an apple protocol to recover but it looks like i wasnt

 

Is there a 24 hour apple emargancey number

 

or what do i do

 

 

 

Hello.

 

Your device is locked. To activate the device.

 

Pay 50$ to the Bitcoin Address: 15NcTvQSXgDsigKgM8bUnLnRvVCCkACE1y

 

Buy Bitcoins: https://localbitcoins.net

 

How to buy Bitcoins? https://localbitcoins.net/guides/how-to-buy-bitcoins

 

After payment inform us and we will send your access code.

 

Time for payment is 24 hours. If we do not receive payment from you within 24 hours, your device will be blocked.

 

 





Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe

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602 posts

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  # 1875430 1-Oct-2017 12:30
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https://getsupport.apple.com

 

You should receive a call from Apple support straightaway.

Edit: According to this, it looks like your Apple ID/icloud has been compromised. They've put your devices into "lost mode". Are you still able to login to your iCloud?

 

 


defiant
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  # 1875432 1-Oct-2017 12:35
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Hopefully apple can help you but yes your apple ID has been compromised as they've remotely locked all your apple devices https://www.macrumors.com/2017/09/20/hackers-find-my-iphone-remote-mac-lock/

 

 


 
 
 
 


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  # 1875434 1-Oct-2017 12:36
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How did you fall for this scam? Please don't tell me you clicked on a link sent in an email from Apple support?

 

Linux




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  # 1875435 1-Oct-2017 12:37
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Could it have been triggered by me wipeing a ipad ready for sale?





Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe

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  # 1875436 1-Oct-2017 12:37
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gnfb:

 

Could it have been triggered by me wipeing a ipad ready for sale?

 

 

Nope

 

Linux


defiant
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  # 1875437 1-Oct-2017 12:38
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No, your password was either easily guessed or part of another password database leak




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  # 1875444 1-Oct-2017 12:43
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Linux:

 

How did you fall for this scam? Please don't tell me you clicked on a link sent in an email from Apple support?

 

Linux

 

 

Nice empathy

 

nope

 

a measge came up saying somonew as trying to acces my account was it me

 

to which i clicked no

 

I think that was when it happende

 

 





Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe

Email Me


 
 
 
 




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  # 1875449 1-Oct-2017 12:48
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I am on with apple hopefully working through it

 

I am scared to ask but does household contents insurance usually cover this sort of theft , if th emachines are ruined?





Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe

Email Me


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  # 1875450 1-Oct-2017 12:49
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Did you have 2 factor authentication enabled on your apple account?


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  # 1875452 1-Oct-2017 12:49
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gnfb:

 

Linux:

 

How did you fall for this scam? Please don't tell me you clicked on a link sent in an email from Apple support?

 

Linux

 

 

Nice empathy

 

nope

 

a measge came up saying somonew as trying to acces my account was it me

 

to which i clicked no

 

I think that was when it happende

 

 

 

A message came up where?

 

Linux


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  # 1875453 1-Oct-2017 12:50
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its not theft, you still have your devices


defiant
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  # 1875458 1-Oct-2017 13:02
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lxsw20:

 

Did you have 2 factor authentication enabled on your apple account?

 

 

 

 

Unfortunately 2FA is useless with the find my iPhone/Mac/iPad feature, if you check the macrumors article

 

Bit of an oversight by Apple imo, they should ask an additional security questions in that case like your device's passcode or password for example




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  # 1875466 1-Oct-2017 13:18
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Jase2985:

 

its not theft, you still have your devices

 

 

true damage?





Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

gnfb on trademe

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  # 1875467 1-Oct-2017 13:19
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gnfb:

 

Jase2985:

 

its not theft, you still have your devices

 

 

true damage?

 

 

Is the device broken?

 

Linux


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  # 1875468 1-Oct-2017 13:19
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You would need to read your policy about that, I know some got amended a while back to remove this sort of thing from the cover.





Richard rich.ms

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