Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




868 posts

Ultimate Geek
+1 received by user: 23

Subscriber

Topic # 111815 15-Nov-2012 18:32 Send private message

As per subject line house rented and previous tenant hard to track down. Currently a dial tone so have an existing number. New people wanting a Vodafone naked DSL connection. But existing services on line. Any suggestions? Get a new line connected independent of existing but at what cost?





Create new topic
267 posts

Ultimate Geek
+1 received by user: 32

Subscriber

  Reply # 717872 15-Nov-2012 19:10 Send private message

May want to check, but there should be a second pair of wires coming to the demarcation point. Maybe get the new services connected to that pair and connect the house wiring to that pair of wires.

1 post

Wannabe Geek


  Reply # 717875 15-Nov-2012 19:20 Send private message

Submit a connection request with your chosen provider, in this case vodafone, they will see the live connection there and advise you to ring them from it, once you have called them from that active line they are able to submit a disconnection request regardless of the provider it is currently connected with, and can then proceed with the connection as per normal.

 

 



2305 posts

Uber Geek
+1 received by user: 382

Trusted

  Reply # 717876 15-Nov-2012 19:20 Send private message

There are simple processes to resolve issues like this.. Contact your ISP and they should be able to get it sorted out for you.(Escalate if the help desk cannot help you).

Also Try dialling 07 832 0000 (Free Number) and see who the toll provider is (normally it will tell you) and usually its the ISP as well and dial 1956 and then ring up the ISP and tell them the old owners moved out and for them to disconnect the line.


Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.