Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
24890 posts

Uber Geek
+1 received by user: 4790

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 758868 10-Feb-2013 09:00 Send private message

johny99: Chorus assume the risk of this occurance,if their cost to charging analysis are out of alignment they need to look at it, what is W&M for, i always believed this was insurance for exactly this problem.


Wiring maintenance covers wiring within your premises (ie past the demarc). This wiring in your premises and is owned by you. Wiring maintenence is effectively an insurance policy that will cover replacement of existing wiring with like should a fault arise. Wiring maintenence isn't required, and you can easily get a a data installer or electrician do to the same work if required.

Wiring on the other side of the demarc is the Chorus network. This includes the leadin to your home whether it be an overhead drop or trenched underground.

24890 posts

Uber Geek
+1 received by user: 4790

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 758870 10-Feb-2013 09:04 Send private message

Link to the Chorus website for the reference of others in future:

http://www.chorus.co.nz/protecting_the_network

 

 



3500 posts

Uber Geek
+1 received by user: 1657

Trusted
Subscriber

  Reply # 759175 10-Feb-2013 20:26 Send private message

sbiddle: Link to the Chorus website for the reference of others in future:

http://www.chorus.co.nz/protecting_the_network


How often do we see headlines like this: "Digger cuts through cable and internet lost to hundreds of people"

At least once a month methinks.




Whatifthespacekeyhadneverbeeninvented?


2044 posts

Uber Geek
+1 received by user: 187


  Reply # 759334 11-Feb-2013 10:11 Send private message

sbiddle:
This issue has nothing at all to do with Chorus. They weren't the ones who put down a new drive way and were certainly not the ones who potentially caused damage to their cable.

Had they visited and not advised of a cable running under the drive I can perfectly understand your position, but in this case they weren't even called before hand to locate the cable.



I think "new drive" is a red herring. In an infill subdivide there would have been trenching for new services to the original house in its new position and the new house at the same time or just before a drive was laid. It should have been obvious at that time where the trenching was. I suspect it was something after the drive was put down that's why I raised the idea of fencing. Since each house should be in its own duct I'm surprised both got hit at some distance from the street. Maybe there's 2 posts involved in a case of Murphy's Law.



434 posts

Ultimate Geek
+1 received by user: 53


  Reply # 759337 11-Feb-2013 10:24 Send private message

Bung:
sbiddle:
This issue has nothing at all to do with Chorus. They weren't the ones who put down a new drive way and were certainly not the ones who potentially caused damage to their cable.

Had they visited and not advised of a cable running under the drive I can perfectly understand your position, but in this case they weren't even called before hand to locate the cable.



I think "new drive" is a red herring. In an infill subdivide there would have been trenching for new services to the original house in its new position and the new house at the same time or just before a drive was laid. It should have been obvious at that time where the trenching was. I suspect it was something after the drive was put down that's why I raised the idea of fencing. Since each house should be in its own duct I'm surprised both got hit at some distance from the street. Maybe there's 2 posts involved in a case of Murphy's Law.


While I don't deny that the construction of the driveway or fence might be the cause of this, I need to mention again that the phone was working on both properties several months after everything was completed (driveway and fence included)

2044 posts

Uber Geek
+1 received by user: 187


  Reply # 759341 11-Feb-2013 10:35 Send private message

If the 1st repair was to pull a new lighter cable through the duct they presumably pulled it through with the original cable. That would have made any damage and the distance to it quite obvious. Maybe you had to be there to see it.

If the duct now has water in it will penetrate through the sheath of ordinary internal cable.



434 posts

Ultimate Geek
+1 received by user: 53


  Reply # 759381 11-Feb-2013 11:37 Send private message

Bung: If the 1st repair was to pull a new lighter cable through the duct they presumably pulled it through with the original cable. That would have made any damage and the distance to it quite obvious. Maybe you had to be there to see it.

If the duct now has water in it will penetrate through the sheath of ordinary internal cable.


No, they haven't pulled anything.
First the put an overhead cable between the pole and the roof of my house (did similar thing for the neighbours but had to make it rest on the ground, next to the driveway as the house was at the back). That was some ridiculously thin wire (like the type you'd use for indoor) and it failed after maybe a month or two. They since came back and change that overhead wire with a new, bigger one which looks reasonable. It has been working since for us but the neighbours one seems to be toast.

To sum up: Nobody dug up or pulled anything underground. They only took some reading and painted some dots on the driveway (on 2 separate occasions) saying they would come to fix it later but I have no idea where that is at as you can't really ring them and ask since they won't talk to you unless you are a company...

2950 posts

Uber Geek
+1 received by user: 783

Subscriber

  Reply # 759438 11-Feb-2013 12:51 Send private message

gcorgnet:
Bung: If the 1st repair was to pull a new lighter cable through the duct they presumably pulled it through with the original cable. That would have made any damage and the distance to it quite obvious. Maybe you had to be there to see it.

If the duct now has water in it will penetrate through the sheath of ordinary internal cable.


No, they haven't pulled anything.
First the put an overhead cable between the pole and the roof of my house (did similar thing for the neighbours but had to make it rest on the ground, next to the driveway as the house was at the back). That was some ridiculously thin wire (like the type you'd use for indoor) and it failed after maybe a month or two. They since came back and change that overhead wire with a new, bigger one which looks reasonable. It has been working since for us but the neighbours one seems to be toast.

To sum up: Nobody dug up or pulled anything underground. They only took some reading and painted some dots on the driveway (on 2 separate occasions) saying they would come to fix it later but I have no idea where that is at as you can't really ring them and ask since they won't talk to you unless you are a company...


Sounds like you need to chase your service provider. Things can stay temporary for a long time if they aren't chased up. Saw one right of way that needed an overlay and had a temp lead there fore a year. In the end they trenched it again and the entire drive got new hot mix. They did a great job in the end, just took ages.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

National AI group launching next month
Posted 25-May-2017 09:54


New Zealand Digital Future, according to tech companies
Posted 25-May-2017 09:51


New Microsoft Surface Pro delivers outstanding battery life, performance
Posted 25-May-2017 09:34


Garmin VIRB 360 brings immersive 360-degree 5.7K camera experience
Posted 25-May-2017 09:30


Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.