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  # 839157 19-Jun-2013 11:04
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Finally found it thanks

Downstream Upstream
ADSL Link 559 kbps 89 kbps
Line Attenuation 48.5 db 47.7 db
Noise Margin 16.1 db 13.2 db




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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  # 839262 19-Jun-2013 12:44
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Hi, so currently you modems connection is limiting your speed to just over 500kb/s, this is due to high attenuation (48.5dB) which would indicate either you are 3.5km of cable from the exchange/cabinet, or there is some issue with the line that makes its loss greater than it really is.

Even at 48dB you should still get 3-5x better than the current speeds indicating something is seriously wrong with the line condition. I recommend you get a data contractor in to do a full isolation test and fit a master filter, if it still does not improve then its time to talk to or consider blaming your ISP.

Cyril

 
 
 
 


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  # 839272 19-Jun-2013 12:52
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johnr:
gnfb:

That happens and i agree its not always your guys that arae at fault

when i first moved in i got crappy speeds and i happened to get a tec there Called Cameron or as i refer to him as Saint Cameron He told me to remove the 5 m ext cord i had on my modem and the speeds went up by  x4 times


First rule don't use an ext lead on the xDSL modem next rule when issues happen do an isolation test


+1 on this.  There should be a bit more focus on putting the modem closer to the outlet and sending a longer ethernet lead back to the computer.



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  # 839273 19-Jun-2013 12:53
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I just want to thank everyone who has contributed to this issue A call has ben logged with chourus and i should expect a response with 72 hours. I have also just ordered a master splitter that I will get a clever person or techie to fit maybe even throw the chourus tech $50 to install it!!

I promise to let you all know the outcome even if it is my fault in some way




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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  # 839287 19-Jun-2013 12:59
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sonyxperiageek: Have you checked that you have not gone over your monthly allowance?


wow slingshot is offering 373kbps throttle for going over cap?




Involuntary autocorrect in operation on mobile device. Apologies in advance.




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  # 839316 19-Jun-2013 13:29
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joker97:
sonyxperiageek: Have you checked that you have not gone over your monthly allowance?


wow slingshot is offering 373kbps throttle for going over cap?

sorry i don't really understand what you are saying




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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  # 839590 19-Jun-2013 16:25
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Your other post mentioned "improving the master socket"... We don't use BT master sockets anymore in NZ, you don't even need the BT 2-wire socket it was replaced with years ago. A better option is to install a master splitter (the electronics behind your BT improvement) connected to an RJ45 socket thats dedicated just for your ADSL modem. Mine is patched to another RJ45 thats linked to the bedroom so I can put the modem at either location. Good luck finding someone to install a master filter for you.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

 
 
 
 


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  # 839688 19-Jun-2013 18:18
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joker97:
sonyxperiageek: Have you checked that you have not gone over your monthly allowance?


wow slingshot is offering 373kbps throttle for going over cap?


haha.. true. 




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  # 839690 19-Jun-2013 18:20
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gnfb:
joker97:
sonyxperiageek: Have you checked that you have not gone over your monthly allowance?


wow slingshot is offering 373kbps throttle for going over cap?

sorry i don't really understand what you are saying


When you go over your monthly allowance, your ISP will reduce your speed to about 60kbps.. So 373kbps for going over your monthly allowance is pretty good. Tongue Out




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  # 839775 19-Jun-2013 19:53
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Your physical sync rate will not change though. It is artificially shaped by software at network operations rather than the exchange or cabinet.





Sometimes what you don't get is a blessing in disguise!



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  # 840114 20-Jun-2013 10:18
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HAAAA It wasnt me! It was the line outside chourus has just fixed it all up

Unfortunately they wern't the type of Tecs that could be persuaded to slip a master splitter in 

so i will have to look around for another one AHHH life returns to normal





Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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  # 840154 20-Jun-2013 11:15
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Actually one lats thing on this subject with the down aupload etc figures i am now getting do you think ther is a benifit to installing a master splitter?




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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  # 840159 20-Jun-2013 11:20
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Hi, based on the attenuation and sync speeds, you are getting pretty close to what I would expect from ideal, so probably not. I think you said you had two phone sockets, exactly how many are there, and whats plugged into each, and is there an alarm system (monitored or not).

Cyril



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  # 840224 20-Jun-2013 12:27
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cyril7: Hi, based on the attenuation and sync speeds, you are getting pretty close to what I would expect from ideal, so probably not. I think you said you had two phone sockets, exactly how many are there, and whats plugged into each, and is there an alarm system (monitored or not).

Cyril


Ok I have two phone sockets one i dont use
I use voip
no alarm sytem
I dont think I will get much better




Is an English Man living in New Zealand. Not a writer, an Observer he says. Graham is a seasoned 'traveler" with his sometimes arrogant, but honest opinion on life. He loves the Internet!.

 

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  # 840229 20-Jun-2013 12:33
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Hi, if thats the case then most likely, the only other change you could do is establish how the two sockets are wired, and remove one and its wiring from the system, but probably leave as is if your not technically minded.

Cyril

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