Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




2715 posts

Uber Geek
+1 received by user: 133

Trusted

Topic # 82400 28-Apr-2011 15:56
Send private message

Has anyone else had their entire cap used in a very short period?

I'm on the 25gb adsl plan and all of my traffic was used up in 2 days and I wasn't downloading (to my knowledge) at all during peak hours. I checked my wireless router to ensure no unknown mac addresses were connected and found nothing. I also checked the bandwidth usage on all of my PCs and there didn't appear to be anything untoward happening.  

I ended up raising a ticket with Slingshot via email and received the following response: 


Hi Nick

Thank you for using Slingshot's Online Help.

There is a known issue with broadband data that we are working on fixing at the moment. We appreciate your patience.

I hope this helps to resolve your query. If it does not, please do not hesitate to reply to this email or to contact us on 0800 89 2000.

Kind regards,

Emma Goodrick
Slingshot Support Team

 

So I am now unsure what to do. Do I need to ring them to get my usage fixed or just wait to see what happens? I am unsure if I am capped as some sites were not loading and the speed appears to vary; speedtest was showing 3mbps to an NZ server after the cap had reached 100%.

 




Lead Consultant @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.


Create new topic


2715 posts

Uber Geek
+1 received by user: 133

Trusted

  Reply # 463442 28-Apr-2011 17:22
Send private message

Speedtest



Using Slingshot's speedtest:


Last Result:
Download Speed: 17173 kbps (2146.6 KB/sec transfer rate)
Upload Speed: 816 kbps (102 KB/sec transfer rate)
Latency: 25 ms
Jitter: 4 ms
Packet Loss: 0 %

So I don't appear to be capped but speeds to certain servers appear to be congested




Lead Consultant @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.


6 posts

Wannabe Geek


  Reply # 463568 29-Apr-2011 01:20
Send private message

I lost 5GB in 2 hours with Slingshot and was capped 2 days into my month. To make matters worse the admins on the slingshot forums gave me all this nonsence about delayed metering meaning i got more data than i had paid for. I simply moved providers and notified the commerce commission. Hopefully the Commerce commision will take some action over this.

 
 
 
 


473 posts

Ultimate Geek
+1 received by user: 9


  Reply # 464359 2-May-2011 08:16
Send private message

I have wondered. Few times if off peak does not get excluded. I have had a few times when I have used more data then expected. I just put it down to Automator not shutting utorrent down.

It would be nice if they had a usage meter like every other ISP I have been with that you can actually see what was used and when

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Air New Zealand experiments with blockchain technology
Posted 23-Nov-2017 15:39


Symantec selects Amazon Web Services to deliver cloud security
Posted 23-Nov-2017 10:40


New Zealand Ministry of Education chooses Unisys for cloud-based education resourcing management system
Posted 22-Nov-2017 22:00


Business analytics software powers profits for NZ wine producers
Posted 22-Nov-2017 21:52


Pyrios strikes up alliance with Microsoft integrator UC Logiq
Posted 22-Nov-2017 21:51


The New Zealand IT services ecosystem - it's all digital down here
Posted 22-Nov-2017 21:49


Volvo to supply tens of thousands of autonomous drive compatible cars to Uber
Posted 22-Nov-2017 21:46


From small to medium and beyond: Navigating the ERP battlefield
Posted 21-Nov-2017 21:12


Business owners: ERP software selection starts (and finishes) with you
Posted 21-Nov-2017 21:11


Why I'm not an early adopter
Posted 21-Nov-2017 10:39


Netatmo launches smart home products in New Zealand
Posted 20-Nov-2017 20:06


Huawei Mate 10: Punchy, long battery life, artificial intelligence
Posted 20-Nov-2017 16:30


Propel launch Disney Star Wars Laser Battle Drones
Posted 19-Nov-2017 21:26


UFB killer app: Speed
Posted 17-Nov-2017 17:01


The case for RSS — MacSparky
Posted 13-Nov-2017 14:35



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.