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  Reply # 537370 25-Oct-2011 17:47
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raytaylor:
1080p: It is a little lame that the only two payment options are credit card or direct debit. Neither of those options suit me and direct credit is so easy to implement...


I pay by internet banking deposit


Did you have to contact them to sort this out? When signing up for a new account I only have two payment options: direct debit and credit card.

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  Reply # 537372 25-Oct-2011 17:49
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nate:
1080p: It is a little lame that the only two payment options are credit card or direct debit. Neither of those options suit me and direct credit is so easy to implement...


The two options they have put the ball squarely in their court. With direct credit, you are at the mercy of the customer to pay you on time. 


I know why they do it but idgaf, all of my previous ISPs have permitted direct credit deposits so I see no reason why Slingshot cannot. 

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  Reply # 537396 25-Oct-2011 19:11

This deal does not apply to naked broadband? or is it $10 a month extra for wireless? Can I pay by online banking?

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  Reply # 538040 27-Oct-2011 09:32
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Boom connected a day early, thanks slingshot!

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  Reply # 538087 27-Oct-2011 11:13
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mattRSK: Boom connected a day early, thanks slingshot!


Can you do a couple speed tests please? 

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  Reply # 538177 27-Oct-2011 14:37
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edit: It says Snap but the internet went down earlier and came back up. Then I got an email saying I was connected so I am reasonably sure I am with Slingshot now.

edit2: I am in Springston too just outside of Christchurch for comparison 

edit3:  As requested

Download Speed: 2554 kps (319.3 KB/sec transfer rate)
Upload Speed: 705 kps (88.1 KB/sec transfer rate)
Packet Loss: 0 %
Jitter: 6 ms
Latency: 26 ms 
Test Server: nz-akl 

Download Speed: 1433 kps (179.1 KB/sec transfer rate)
Upload Speed: 663 kps (82.9 KB/sec transfer rate)
Packet Loss: 0 %
Test Server: us-la



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  Reply # 538185 27-Oct-2011 15:07
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Hi,

Can you please share your modem line speed and speed test results to speedtest.slingshot.co.nz also.

The above test gives the speed to Snaps tester, which is one specific route. The Slingshot speed tester hangs off our core, and now also includes a VM in LA.

As part of our Broadband Quality Initiative we operate speed probes at various Exchanges nationwide, and most of them operate at about 80%+ of line speed.

If you are on the Slingshot Better Network there is no backhaul or handover constraint nationwide, so you get a superior service compared to BUBA.

Cheers

Adrian

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  Reply # 538186 27-Oct-2011 15:12
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AdrianD:
If you are on the Slingshot Better Network there is no backhaul or handover constraint nationwide, so you get a superior service compared to BUBA.


That sounds awesome - can you give any timeframe on using orcon's and compass's ULL exchange gear as you announced last year?

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  Reply # 538192 27-Oct-2011 15:25
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AdrianD: Hi,

Can you please share your modem line speed and speed test results to speedtest.slingshot.co.nz also.

The above test gives the speed to Snaps tester, which is one specific route. The Slingshot speed tester hangs off our core, and now also includes a VM in LA.

As part of our Broadband Quality Initiative we operate speed probes at various Exchanges nationwide, and most of them operate at about 80%+ of line speed.

If you are on the Slingshot Better Network there is no backhaul or handover constraint nationwide, so you get a superior service compared to BUBA.

Cheers

Adrian


All good I added them to my previous post. 



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  Reply # 538205 27-Oct-2011 16:12
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Hi,

It appears that you are still with Snap.

Once you're definitely across, it is worth re-running the tests!

Cheers,

Adrian

[edit, typo] 

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  Reply # 538224 27-Oct-2011 16:52
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AdrianD: Hi,

It appears that you are still with Snap.

Once you're definitely across, it is worth re-running the tests!

Cheers,

Adrian

[edit, typo] 


Yup will do thanks
 

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  Reply # 538583 28-Oct-2011 10:48
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Currently not connected as I reset the router and updated my details for the slingshot account. Router log shows PPP error, contacted Slingshot who have said it will be working by this afternoon.

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  Reply # 538603 28-Oct-2011 11:17
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Quick question, why can't AYCE be offered without an active phoneline? Presumably they make people have phoneline so they can make more profit, but with no price reduction incentive to have your homeline with slingshot, what is the point? NDSL AYCE please.

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  Reply # 538604 28-Oct-2011 11:20
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RedJalapeno: Quick question, why can't AYCE be offered without an active phoneline? Presumably they make people have phoneline so they can make more profit, but with no price reduction incentive to have your homeline with slingshot, what is the point? NDSL AYCE please.


I asked them about the homeline and they said there was a $10 discount for having their broadband and homeline together.

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  Reply # 538607 28-Oct-2011 11:22
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Pretty sure the new AYCE has no landline penalty thing
"Broadband 10, 50, 100, 150 and 250 cost an additional $10 per month if you don't have a landline with us OR an additional $5 per month if you only have Slingshot tolls."
^from their website. 

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