Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3346 posts

Uber Geek
+1 received by user: 359

Trusted

Topic # 103624 12-Jun-2012 12:17 Send private message

Hey guys,
Haven't been able toa ccess our colocated servers at Orcon for the last 15 mins from an Orcon fibre connection. Company downstairs lost all their servers at the orcon DC too.

What's going on?





View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
231 posts

Master Geek
+1 received by user: 32

Trusted
Orcon

  Reply # 639602 12-Jun-2012 12:27 Send private message

Zeon: Hey guys,
Haven't been able toa ccess our colocated servers at Orcon for the last 15 mins from an Orcon fibre connection. Company downstairs lost all their servers at the orcon DC too.

What's going on?


We experienced a brief issue with a link at our datacentre - service has been restored now and is under observation.

Apologies for any inconvenience.

xpd

Like A Storm
8009 posts

Uber Geek
+1 received by user: 988

Mod Emeritus
Trusted
Subscriber

  Reply # 639612 12-Jun-2012 12:50 Send private message

Didnt notice ours going down but then Im not on them all the time - is running now. Reminds me, must add Orcon DC to our alert system...




XPD / @DemiseNZ / Gavin
 
Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / Zotac 760GTX AMP! / ASUS H81M-E / Intel Pentium K Anniversay G3258

 

Internet provided by : Voyager - VDSL 54/10  -  Musical Support by : Like A Storm - Visual Entertainment by : Plex and Steam and Overwatch


 

 





3346 posts

Uber Geek
+1 received by user: 359

Trusted

  Reply # 639616 12-Jun-2012 12:51 Send private message

***RESOLVED***Loss of Secondary link at Northcote Datacentre

Update: Service has now been restored and is under observation 

We have experienced a loss of our secondary link at our Northcote Datacentre. Some services are impacted, others will be running on reduced capacity.
Loss of secondary link at Datacentre

AFFECTED CUSTOMERS/SERVICES:Any services hosted at our datacentre
SYMPTOMS:Loss of connectivity
DURATION:25 minutes

CURRENT STATUS: 
Active: Resolved (Under observation)

TYPE: Unscheduled Outage

VENDOR: Orcon Internet

EVENT WINDOW: 2012-06-12 11:50:00 to 0000-00-00 00:00:00






xpd

Like A Storm
8009 posts

Uber Geek
+1 received by user: 988

Mod Emeritus
Trusted
Subscriber

  Reply # 639641 12-Jun-2012 13:09 Send private message

Hmm Im suppose to get those emails but didnt get it.....




XPD / @DemiseNZ / Gavin
 
Corsair Carbide SPEC-02 / Corsair VS550 / G.SKILL Ripjaws X 8GB / Zotac 760GTX AMP! / ASUS H81M-E / Intel Pentium K Anniversay G3258

 

Internet provided by : Voyager - VDSL 54/10  -  Musical Support by : Like A Storm - Visual Entertainment by : Plex and Steam and Overwatch


44 posts

Geek


  Reply # 639715 12-Jun-2012 15:09 Send private message

Link between CRE2 and DSW2 died.

Services that are built redundantly weren't affected, sadly a lot of services are single homed for various reasons.
(ie a single service provider port or handover from an upstream, or single physical port in the colo, etc.)



3346 posts

Uber Geek
+1 received by user: 359

Trusted

  Reply # 640071 13-Jun-2012 10:48 Send private message

detonate: Link between CRE2 and DSW2 died.

Services that are built redundantly weren't affected, sadly a lot of services are single homed for various reasons.
(ie a single service provider port or handover from an upstream, or single physical port in the colo, etc.)


Can the distribution switch not reroute through CRE1 in case of those types of failures? Or is only possible if we were to run say BGP with Orcon against CRE1 and CRE2 via each of the 2 switches?





44 posts

Geek


  Reply # 640080 13-Jun-2012 10:51 Send private message

Exactly, as above, if the service is built with redundancy, then it would've failed over fine.

ie. with VRRP or multiple BGP sessions as you mentioned.





3346 posts

Uber Geek
+1 received by user: 359

Trusted

  Reply # 642685 18-Jun-2012 17:48 Send private message

Just happened again. WTF is going on?!





68 posts

Master Geek


  Reply # 642691 18-Jun-2012 18:03 Send private message

Likewise. on Orcon BizOnline fibre in the CBD. Out since 1745. Phone lines to many places are overloaded too. Orcon's site also down; nice!

Go Hawks!
735 posts

Ultimate Geek
+1 received by user: 20

Trusted
Subscriber

  Reply # 642692 18-Jun-2012 18:03 Send private message

Zeon: Just happened again. WTF is going on?!


I've not heard anything yet - must be a biggy as the website is down, phones are claiming congestion, no updates on twitter yet ... (@orcon)

2 posts

Wannabe Geek


  Reply # 642694 18-Jun-2012 18:05 Send private message

I have been having problems from ADSL connection as well.
-Email down
-SIP Down
-Website down

Sounds like a major meltdown

942 posts

Ultimate Geek
+1 received by user: 133

UberGroup

  Reply # 642699 18-Jun-2012 18:11 Send private message

Whatever it is it's quite major, Sounds like the apocalypse just his Orcon and Orcon provided Kordia services




Most problems are the result of previous solutions...

All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 

68 posts

Master Geek


  Reply # 642701 18-Jun-2012 18:13 Send private message

Finally a tweet from them about 30mins after the event:
Orcon ‏@OrconWe are experiencing issues across multiple services and our contact centre is unreachable. Engineers are working to resolve ASAP. Apologies.



3346 posts

Uber Geek
+1 received by user: 359

Trusted

  Reply # 642706 18-Jun-2012 18:18 Send private message

It's funny but our internet connection via Telstra Fibre is still up. Perhaps a power outage but their core routers are on seperate UPS?





231 posts

Master Geek
+1 received by user: 32

Trusted
Orcon

  Reply # 642708 18-Jun-2012 18:21 Send private message

Sorry for the delay guys - as the tweet mentioned we're having issues across multiple services at the moment and our contact centre is unreachable at this time.

I have no further details at this stage however our engineers are definitely aware of these problems and working to fix them ASAP. Sincere apologies for the disruption.

Cheers,

Cam

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59


Passive Optical Lan means fibre to the desktop
Posted 12-May-2017 17:09


Finalists Named for 2017 CIO Awards
Posted 11-May-2017 20:00


Exhibition to showcase digital artwork from across the globe
Posted 10-May-2017 18:54


Accelerate 2017 to focus on navigating disruption with a design thinking mindset
Posted 10-May-2017 18:49



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.