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Topic # 119244 25-May-2013 20:34
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Hi

I'm an Orcon Business UFB customer.
A few years back I remember reading a blog post on the orcon site about how business customers had a separate pool of bandwidth than residential customers to draw from, the inference being that data-leeching residential customers wouldn't affect businesses (who are paying more I should add)

Can someone from Orcon reply if this is still true? And if not, why are you charging me as a business customer more if i'm not getting a better contention ratio, etc.?

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  Reply # 825361 25-May-2013 20:43
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I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.

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  Reply # 825371 25-May-2013 21:05
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Does your business connection come with any form of SLA that a residential one may not?

 
 
 
 


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  Reply # 825375 25-May-2013 21:20
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nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Erm, that's because a business connection will come with a SLA/CIR as well as support contracts, etc..
The "wholesale" price is only for the copper/UFB connection itself, nothing to do with backhaul/national/international bandwidth. It wouldn't surprise me that business bandwidth was prioritised, etc.


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  Reply # 825393 25-May-2013 22:26
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kyhwana2:
nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Erm, that's because a business connection will come with a SLA/CIR as well as support contracts, etc..
The "wholesale" price is only for the copper/UFB connection itself, nothing to do with backhaul/national/international bandwidth. It wouldn't surprise me that business bandwidth was prioritised, etc.



It's been my experience that small businesses see little in the way of extra in the way of SLA from ISPs - looking at the orcon plans for 60gb of data - residential $89 - business $159.85 and residential gets a VoIP line and free national calling.

Little wonder that business would question the need for UFB - it's only the big business's that can afford it.

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  Reply # 825432 26-May-2013 07:35
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nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Business and Residential UFB plans are very different spec wise.


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  Reply # 825433 26-May-2013 07:37
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nitrotech:
Little wonder that business would question the need for UFB - it's only the big business's that can afford it.


I really don't get that statement. Business UFB is a massive leap from xDSL and price wise isn't that different when you look at the difference in performance.




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  Reply # 825437 26-May-2013 08:11
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sbiddle:
nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Business and Residential UFB plans are very different spec wise.



That's what I'd thought in the past too, but with poor evening international speeds I'm wondering if business plans are just a rip off.

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  Reply # 825439 26-May-2013 08:14
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sbiddle:
nitrotech:
Little wonder that business would question the need for UFB - it's only the big business's that can afford it.


I really don't get that statement. Business UFB is a massive leap from xDSL and price wise isn't that different when you look at the difference in performance.



Quite simply it's about cost v benefit - the average small business would struggle to make it stack up - business plans offer less data than residential at significantly higher cost.

I'd also question the performance when many ISPs don't have enough international bandwidth to make any real difference over UFB.

Think about it like 4G v 3G - how much faster does it really need to be when you've only got a 1gb cap - blowing away your months data in several minutes doesn't make the business more efficient.

I have many clients who would benefit from UFB as they use cloud services however not one of them is considering it due to the cost.

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  Reply # 825501 26-May-2013 11:26
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nitrotech: ... I have many clients who would benefit from UFB as they use cloud services however not one of them is considering it due to the cost.


Really?, Many hosting providers who offer WAN solutions will zero rate on-net traffic. Unless you're referring to overseas based hosted services? One good reason to host content locally :-)


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  Reply # 825539 26-May-2013 13:56
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nitrotech:
kyhwana2:
nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Erm, that's because a business connection will come with a SLA/CIR as well as support contracts, etc..
The "wholesale" price is only for the copper/UFB connection itself, nothing to do with backhaul/national/international bandwidth. It wouldn't surprise me that business bandwidth was prioritised, etc.



It's been my experience that small businesses see little in the way of extra in the way of SLA from ISPs - looking at the orcon plans for 60gb of data - residential $89 - business $159.85 and residential gets a VoIP line and free national calling.

Little wonder that business would question the need for UFB - it's only the big business's that can afford it.


$170 a month for potentially huge opportunities around telecommuting, cloud computing, real time communications, replacing manual backup procedures. That's nothing for even a small business.





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  Reply # 825561 26-May-2013 14:34
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Zeon:
nitrotech:
kyhwana2:
nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Erm, that's because a business connection will come with a SLA/CIR as well as support contracts, etc..
The "wholesale" price is only for the copper/UFB connection itself, nothing to do with backhaul/national/international bandwidth. It wouldn't surprise me that business bandwidth was prioritised, etc.



It's been my experience that small businesses see little in the way of extra in the way of SLA from ISPs - looking at the orcon plans for 60gb of data - residential $89 - business $159.85 and residential gets a VoIP line and free national calling.

Little wonder that business would question the need for UFB - it's only the big business's that can afford it.


$170 a month for potentially huge opportunities around telecommuting, cloud computing, real time communications, replacing manual backup procedures. That's nothing for even a small business.


On 30gb a month? - you'll be lucky to check your email.

Have you looked at the data caps for business - substantially less data for substantially more money.

Most businesses I speak to are trying to reduce their IT spend not increase it.

I don't disagree that there are opportunities, but are they big enough to take the leap? who onsite is going to drive the change?

Not trying to put down UFB because I think it's great but until the pricing for business is attractive AND the data caps realistic the majority aren't going to bother.

Those that take the leap may see the benefits but remember our OP here who gets crap speeds on his business grade UFB.

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  Reply # 825577 26-May-2013 14:59
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nitrotech:
Zeon:
nitrotech:
kyhwana2:
nitrotech: I'd be interested to know this too - the other factor here is that when the government set the wholesale price and they decided that business should pay more for the same service - I struggle to understand why? It just means that the no job no hoper down the road illegally downloading movies on UFB is entitled to a cheaper price than a business that is contributing to the economy.


Erm, that's because a business connection will come with a SLA/CIR as well as support contracts, etc..
The "wholesale" price is only for the copper/UFB connection itself, nothing to do with backhaul/national/international bandwidth. It wouldn't surprise me that business bandwidth was prioritised, etc.



It's been my experience that small businesses see little in the way of extra in the way of SLA from ISPs - looking at the orcon plans for 60gb of data - residential $89 - business $159.85 and residential gets a VoIP line and free national calling.

Little wonder that business would question the need for UFB - it's only the big business's that can afford it.


$170 a month for potentially huge opportunities around telecommuting, cloud computing, real time communications, replacing manual backup procedures. That's nothing for even a small business.


On 30gb a month? - you'll be lucky to check your email.

Have you looked at the data caps for business - substantially less data for substantially more money.

Most businesses I speak to are trying to reduce their IT spend not increase it.

I don't disagree that there are opportunities, but are they big enough to take the leap? who onsite is going to drive the change?

Not trying to put down UFB because I think it's great but until the pricing for business is attractive AND the data caps realistic the majority aren't going to bother.

Those that take the leap may see the benefits but remember our OP here who gets crap speeds on his business grade UFB.



Well I look at an example of one customer. For $230 a month they get 30GB international and unlimited national with Orcon on 100/50mbps. They have all their systems hosted at a datacentre now which has improved their uptime significantly, no more manual backups as there is real time replication to their office and a 3rd location, they have switched to VOIP and saving $300 a month on ISDN lines/calling. They are doing remote work for South Island councils. This is for a business with 20 staff and they just check plans/building sites against building codes. They have plans to do a whole lot more too.





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  Reply # 825946 27-May-2013 12:04
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eXDee: Does your business connection come with any form of SLA that a residential one may not?


Not on Orcon it doesn't, let me tell you.

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