Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


Bee



593 posts

Ultimate Geek


# 124574 12-Jul-2013 16:31
Send private message

Hi,

I am an old Orcon Customer looking to re-join onto the Genius Plan.

I tried to do this on the website and it says because I'm an existing customer I should use the account login.  So I logged in and eventually got told to use the website (or Phone the 0800)...

So I used the website and ...   

No I didn't or I'd still be there in that loop today!


I really don't want to have to call the 0800 number as I don't have the time and I have some specific requirements that need to be 100% correct, So I'd prefer to join back online...

Or am I just missing something here?


Create new topic
3344 posts

Uber Geek

Trusted
Vocus

  # 854471 12-Jul-2013 16:50
Send private message

Sounds less than ideal, it should be easy for old customers to come back to us :)  Certainly worth feeding back to the product team, if you could PM me your username that'd be useful.

In the meantime, your best bet is to call the 0800 JOIN US sales number, they will sort it out for you tout de suite.

Bee



593 posts

Ultimate Geek


  # 854762 13-Jul-2013 09:08
Send private message

I remember now... when logged in I can only change plans, but because I don't currently have one at all I need to go elsewhere to add one...
Unless there is a good business reason for it, this seems like it should be easy to change things...

Create new topic



Switch your broadband provider now - compare prices


Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft launches first Experience Center worldwide for Asia Pacific in Singapore
Posted 13-Nov-2019 13:08


Disney+ comes to LG Smart TVs
Posted 13-Nov-2019 12:55


Spark launches new wireless broadband "Unplan Metro"
Posted 11-Nov-2019 08:19


Malwarebytes overhauls flagship product with new UI, faster engine and lighter footprint
Posted 6-Nov-2019 11:48


CarbonClick launches into Digital Marketplaces
Posted 6-Nov-2019 11:42


Kordia offers Microsoft Azure Peering Service
Posted 6-Nov-2019 11:41


Spark 5G live on Auckland Harbour for Emirates Team New Zealand
Posted 4-Nov-2019 17:30


BNZ and Vodafone partner to boost NZ Tech for SME
Posted 31-Oct-2019 17:14


Nokia 7.2 available in New Zealand
Posted 31-Oct-2019 16:24


2talk launches Microsoft Teams Direct Routing product
Posted 29-Oct-2019 10:35


New Breast Cancer Foundation app puts power in Kiwi women's hands
Posted 25-Oct-2019 16:13


OPPO Reno2 Series lands, alongside hybrid noise-cancelling Wireless Headphones
Posted 24-Oct-2019 15:32


Waikato Data Scientists awarded $13 million from the Government
Posted 24-Oct-2019 15:27


D-Link launches Wave 2 Unified Access Points
Posted 24-Oct-2019 15:07


LG Electronics begins distributing the G8X THINQ
Posted 24-Oct-2019 10:58



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.