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394 posts

Ultimate Geek


#142888 27-Mar-2014 20:21
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Was on Orcon ADSL, called for UFB plan last Thursday, Chorus onsite visit on Mon, installed ETP on Tue, and ONT today.

For ETP, the fibre was pulled through the pipe of the phone lines, no digging. ONT sits inside the garage wall, on the back of the ETP.

Have 6 or 7 jack points (CAT5) on 2 lvls, and that took a little time to figure out the wiring. Modem stays upstairs, a small RJ45 jacket was installed besides the phone jacket. Was told could also use the one downstairs in kitchen - but I suppose I had to get the jacket done myself.

Reusing the Genius modem (firmware upgraded on Mon), 30/10 plan, tested 28.1/9.66 right after installation, ping 14. Compare to the day before on ADSL 12.61/0.80 ping 28 (both on wifi).

More smooth than I'd thought. And no worries like so many did with VDSL. I'm happy I waited a few months for UFB instead of getting VDSL.

So thanks Orcon and Chorus, for a speedy and painless upgrade. Same price as before, more than twice the dl speed, 10 times the upload. Very happy - also kudos changing your ads ;)

Originally wanted the 100/50 plan, but figured the 30/10 plan should be enough for us.

If only I can get a CAT6 cable between upstairs and downstairs behind the TV. The house was about 10 years old wasn't wired everywhere.

One question though, if anyone from Orcon is looking - my previous Genius broadband will automatically terminate is it? I thought that'd be the norm, but don't recall I specifically asked about it.

TY.

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  #1014141 27-Mar-2014 20:21
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Hello... Our robot found some keywords in your post, so here is an automated reply with some important things to note regarding broadband speeds.

 



 

If you are posting regarding DSL speeds please check that

 



 

- you have reset your modem and router

 


 

- your PC (or other PCs in your LAN) is not downloading large files when you are testing

 

- you are not being throttled by your ISP due to going over the monthly cap

 


 

- your tests are always done on an ethernet connection to the router - do not use wireless for testing

 


 

- you read this topic and follow the instructions there.

 



 

Make sure you provide information for other users to help you. If you have not already done it, please EDIT your post and add this now:

 



 

- Your ISP and plan

 


 

- Type of connection (ADSL, ADSL2, VDSL)

 


 

- Your modem DSL stats (do not worry about posting Speedtest, we need sync rate, attenuation and noise margin)

 


 

- Your general location (or street)

 


 

- If you are rural or urban

 


 

- If you know your connection is to an exchange, cabinet or conklin

 


 

- If your connection is to a ULL or wholesale service

 


 

- If you have done an isolation test as per the link above

 



 

Most of the problems with speed are likely to be related to internal wiring issues. Read this discussion to find out more about this. Your ISP is not intentionally slowing you down today (unless you are on a managed plan). Also if this is the school holidays it's likely you will notice slower than usual speed due to more users online.

 



 

A master splitter is required for VDSL2 and in most cases will improve speeds on DSL connections. Regular disconnections can be a monitored alarm or a set top box trying to connect. If there's an alarm connected to your line even if you don't have an alarm contract it may still try to connect so it's worth checking.

 



 

I recommend you read these two blog posts:

 



 

- Is your premises phone wiring impacting your broadband performance? (very technical)

 


 

- Are you receiving a substandard ULL ADSL2+ connection from your ISP?




I am the Geekzone Robot and I am here to help. I am from the Internet. I do not interact. Do not expect other replies from me.



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  #1014152 27-Mar-2014 20:26
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"my previous Genius broadband will automatically terminate is it? I thought that'd be the norm, but don't recall I specifically asked about it."

Yes it will, if you want me to double check all is well PM me your account number.

 

Thanks for the feedback :-)




Regards FireEngine


 
 
 
 




394 posts

Ultimate Geek


  #1014159 27-Mar-2014 20:35
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Thanks Fire - you guys had this forum on good watch.

Not gonna bother you with a non issue now. But thanks in advance if I ever need your help again.

20 posts

Geek


  #1014222 27-Mar-2014 22:34
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where do you live,hangon? do you have to start a new one year contract or just keep rolling the current one when you asked to switch over from adsl? thanks



394 posts

Ultimate Geek


  #1014381 28-Mar-2014 09:36
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Flat bush AKL. underground fibre installed around end of last year.

my adsl contract ended last Sep I think.

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