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3000 posts

Uber Geek

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  #114002 1-Mar-2008 20:17
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There has been something up and screwy for a few days now. It's very slow my end but seems everyone I know has the same problem.

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Uber Geek


  #114029 2-Mar-2008 01:34
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The Aussie ping issue is a result of a faulty Optus router.

Orcon can't really do anything except ditch Verizon (or re-route traffic through another carrier)




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Ultimate Geek

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  #114042 2-Mar-2008 04:38
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smileynz: I'm still getting bad pings to aussie.

Target Name: atm3-1-0-2.sn1.optus.net.au
IP: 202.139.18.17

Don't ping (or traceroute) to a router.  Use a host behind the router instead.

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Master Geek


#114051 2-Mar-2008 08:58
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that what i was doing. was just pointing out this is the router thats stuffing everything up

found this as well. maybe it has something to do with the problem

http://personal.optus.com.au/web/ocaportal.portal?_nfpb=true&_pageLabel=Template_woRHS&FP=/personal/customerhelp/producthelp/homephonehelp/massservicedisruptions/310108&site=personal

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Uber Geek


  #114074 2-Mar-2008 11:05
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Nice a slow here too, also notice local sites take awhile to respond then once they do they load quickly. :(

Nate wants an iphone
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Uber Geek

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#114075 2-Mar-2008 11:06
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Detruire: The Aussie ping issue is a result of a faulty Optus router.

Orcon can't really do anything except ditch Verizon (or re-route traffic through another carrier)


Or if they do really go through Verizon or Optus - they could log a fault and like get it fixed....?




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Uber Geek


  #114146 2-Mar-2008 16:32
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It's been almost two months now. I know at least someone at Xnet has logged a fault.
Either nothing is being done about it, or it's taking a long time to fix.




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Ultimate Geek

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  #114147 2-Mar-2008 16:33
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smileynz: that what i was doing. was just pointing out this is the router thats stuffing everything up


No, you were tracerouting to a router. atm3-1-0-2.sn1.optus.net.au refers to an interface on a router.  Routers are great at forwarding packets, and pretty lousy at responding to them.  They are really lousy at responding to them when they have control plane policing functionality enabled.

Traceroute (or ping) to a host beyond the router, not to the router, and you will get much more accurate results.

A traceroute back to Orcon from Optus' public route server looks fine, for what it is worth - and it traverses that same router.

Nate wants an iphone
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  #114151 2-Mar-2008 16:38
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Detruire: It's been almost two months now. I know at least someone at Xnet has logged a fault.
Either nothing is being done about it, or it's taking a long time to fix.


They are grown up boys and should be able to get some action, if that is the issue. They might even have some SLA's.

As a consumer of their service you can make it a complaint and go through that new disputes code.. and going to extremes - don't like the service - vote with your feet... switch providers.




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Uber Geek


  #114167 2-Mar-2008 18:03
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I did report to Xnet, and Malcolm says it's been passed onto Optus.




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Nate wants an iphone
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  #114172 2-Mar-2008 18:16
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Detruire: I did report to Xnet, and Malcolm says it's been passed onto Optus.


But Orcon != WorldxChange




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Wannabe Geek


  #115439 8-Mar-2008 18:23
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Are you guys still having issues?
I am havign issues with WOW.
Orcon here

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Uber Geek


  #115445 8-Mar-2008 18:49
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Yep, lag here and there, especially watching streaming video from youtube pausing etc. It appears other ISP's are having similar problems so /shrug


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Ultimate Geek

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#115447 8-Mar-2008 18:57
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Rats in the cables, perhaps?Wink

Still having issues here :(

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Master Geek


  #116171 12-Mar-2008 18:45
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copy of email i got from orcon

Hi Jamie,

Thank you for your email regarding the slow speeds that you have been having to some International servers.

There is currently a New Zealand wide issue is being caused by the Optus network in Australia and is affecting most, if not all, ISP's in New Zealand. A portion of international traffic currently needs to be routed through their network, coming from the Southern cross cable. As this problem is on another providers network there is little that we can do to resolve this issue as we do not have control over the Optus network.

They have been contacted regarding this and we are currently awaiting a resolution and I would like to apologise for any inconvenience at this time.

If you have any other queries please do not hesitate to email me back or call me on the number below.

Kindest Regards

Glenn Suba

Orcon Internet
Need help? Go to www.orcon.net.nz/help_me/
0800 13 14 15

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