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108 posts

Master Geek


#79360 16-Mar-2011 22:05
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Hello,

I have a Dynalink 1025w adsl2+ router and I am on the Orcon @ Home Bronze plan.

My router reports Line rate: 15234 Downstream and 620 Upstream.
Attainable rate: 24796 Downstream and 616 Upstream.

When I do a speedtest at speedtest.net my download peaked at 4.64Mbps download and 0.53Mbps upload.

Seems pretty slow to me based on the info from my router.
Any suggestions on what might be causing this poor performance?  Should I get Orcon to check my connection?

Regards,
Steven.

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19282 posts

Uber Geek
Inactive user


  #449056 16-Mar-2011 22:34
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it's not that slow many people around New Zealand would give their first born child for that speed :oP

What is the speed like at 5am in the morning?




108 posts

Master Geek


  #449059 16-Mar-2011 22:40
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hahaha fair enough. It's 10:40pm now and my download speed test is now reporting 7.5Mbps.

Not sure how fast it is at 5am, too early for me :)

 
 
 
 


1828 posts

Uber Geek
Inactive user


  #450192 20-Mar-2011 22:30
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so I can complain about this crap speed then router is synced at 14501 kbps / 975 kbps and the above test is Napier to Auckland um did I suddenly sign up up for dial-up  

377 posts

Ultimate Geek


  #450193 20-Mar-2011 22:33
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Really really bad tonight and their status page says the slowness issue is resolved :/

1828 posts

Uber Geek
Inactive user


  #450194 20-Mar-2011 22:40
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I presume you talking about this >>

20/03/11 4:05 pm South Island Broadband Data Issue

(Resolved)

Customers located in the South Island may be experiencing slow speeds and browsing issues. This is currently under investigation and remedial work is under way to resolve this issue. A further ETA will be provided once more information comes to hand.

AFFECTED CUSTOMERS/SERVICES:
South Island Broadband customers

SYMPTOMS:
Slow speeds, Websites failing to load.

well guess what Orcon it's not just the South Island it's the North Island aswell unless I'm being routed through the south island for some unknown reason

2460 posts

Uber Geek


  #450199 20-Mar-2011 22:49
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Athlonite:

 

so I can complain about this crap speed then router is synced at 14501 kbps / 975 kbps and the above test is Napier to Auckland um did I suddenly sign up up for dial-up  


Nope, that's about 7x faster than dialup.

1828 posts

Uber Geek
Inactive user


  #450203 20-Mar-2011 22:53
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NZ websites like trademe are running worse than if I were on Dial-up and most of the international sites I go to like guru3d and tech power up are even worse it reminds me of the 9600 baud days and BBSing

 
 
 
 


1828 posts

Uber Geek
Inactive user


  #450205 20-Mar-2011 22:55
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kyhwana2:
Athlonite:

 

so I can complain about this crap speed then router is synced at 14501 kbps / 975 kbps and the above test is Napier to Auckland um did I suddenly sign up up for dial-up  


Nope, that's about 7x faster than dialup.


not when your used to getting 9+ mbps down speeds it aint 

2460 posts

Uber Geek


  #450262 21-Mar-2011 08:49
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Athlonite:
kyhwana2:
Athlonite:

 

so I can complain about this crap speed then router is synced at 14501 kbps / 975 kbps and the above test is Napier to Auckland um did I suddenly sign up up for dial-up  


Nope, that's about 7x faster than dialup.


not when your used to getting 9+ mbps down speeds it aint 


Maybe you should go back and try dialup..


7264 posts

Uber Geek

Trusted
Subscriber

  #450274 21-Mar-2011 09:27
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Hi Steven, so if you check your modems stats page, is there a large number of errors, just trying to see if the DSL leg of your connection is suffering large packet loss due to some interference. If there is just a small % of errors (there is always some) then talk to Orcon as its not your DSL connection.

 By the way the 500kb/s upload on a 620k sync is normal there is a TCP/ATM overhead that soaks about 20% of the raw rate, this applies to downlink also.

Cyril



108 posts

Master Geek


  #450281 21-Mar-2011 09:45
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Hi Cyril,

I will check the status page tonight when I get home and let you know, thanks for the help.

7264 posts

Uber Geek

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  #450285 21-Mar-2011 09:49
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Hi, while your there the other stats like line attenuation and noise margin would be good, just gives us an idea of link health.

Cyril



108 posts

Master Geek


  #450286 21-Mar-2011 09:50
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Ok will do.

7264 posts

Uber Geek

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Subscriber

  #450290 21-Mar-2011 10:03
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Oh, and just checking are you on a ULL (unbundled) or Telecom wholesale connection.

Cyril



108 posts

Master Geek


  #450291 21-Mar-2011 10:11
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I'm not too sure, how can I find out?

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