When I spoke to helpdesk the other day, they want me to try using another modem (which I don't have) or try my modem on a friend's house (which I have not arrange yet). I don't understand why suddenly it became a modem issue when it was happily working at acceptable speed for 1 year since I joined Orcon.
This is getting to be frustrating. Telecom's Total Home package is becoming more attractive. For the same price, I will get 5G more data.