Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




318 posts

Ultimate Geek
+1 received by user: 19


Topic # 99679 24-Mar-2012 20:57

Just a heads up guys, for a long time Orcon's had this policy of overage charges that's pro rata, so if you used 500MB and the rate is $2/GB you will only be charged with $1. I have just received my bill for this month and this is no longer the case, since I have used 0.12GB overage and was charged a full GB's worth. 

Create new topic
19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 599592 24-Mar-2012 21:25
Send private message

So $2??

2455 posts

Uber Geek
+1 received by user: 147


  Reply # 599594 24-Mar-2012 21:33
Send private message

Wait, I thought this was always the case?

 
 
 
 


269 posts

Ultimate Geek
+1 received by user: 49


  Reply # 599596 24-Mar-2012 21:36
Send private message

I'm 2.58GB over and charged for 3GB. So they appear to be rounding it up. It's not that significant for me, but I can imagine that it is a bit tougher for those on small plans.

6434 posts

Uber Geek
+1 received by user: 1571


  Reply # 599608 24-Mar-2012 22:01
Send private message

OMG, quick give fair go a call and get them to demand Orcon refund your $1.76

2305 posts

Uber Geek
+1 received by user: 390

Trusted
Subscriber

  Reply # 599625 24-Mar-2012 22:38
Send private message

Given that you pay for 'blocks' I would have thought that rounding up is the correct way for it to be billed. Any other way would have been a mistake or goodwill from Orcon.

82 posts

Master Geek
+1 received by user: 3


  Reply # 599986 26-Mar-2012 02:33
Send private message

http://www.orcon.net.nz/support/gfaq_page/what_happens_if_i_go_over_my_free_data_allowance
FAQ: What happens if I go over my free data allowance?After you have used the data included in your plan we charge per GB, rounding up to the next highest GB. 

Most plans are charged at $2 per GB.


The only other thing I found was that if you sign up to a plan part way through Orcon's billing month then the pre-arranged data-plan is pro-rated, so I don't see it applying to overage:



http://www.orcon.net.nz/support/gfaq_page/data_allowance_during_your_first_month_or_switching_to_genius
FAQ: Data allowance during your first month or switching to Genius.If you have just signed up to Orcon, or have moved to Orcon Genius from an existing Orcon plan, firstly - awesome! Secondly, please be aware that your new data cap will be pro-rated.

269 posts

Ultimate Geek
+1 received by user: 58

Trusted
Vocus

  Reply # 600010 26-Mar-2012 08:24
Send private message

alliao: Just a heads up guys, for a long time Orcon's had this policy of overage charges that's pro rata, so if you used 500MB and the rate is $2/GB you will only be charged with $1. I have just received my bill for this month and this is no longer the case, since I have used 0.12GB overage and was charged a full GB's worth. 


Hi there,

This has been the case for quite a while now. Data overage is charged at $2.00 per gigabyte regardless of whether you use that full gigabyte or not.

I believe that there were some customers in the past who were being charged for overage on a pro rata basis due to a billing error but this was fixed months ago.

Cheers,

Cam 

457 posts

Ultimate Geek
+1 received by user: 28

Trusted

  Reply # 600713 27-Mar-2012 14:13
Send private message

This is how all ISP's work in NZ, Hence the Per GB not per MB....




---------------------------------------------------------------
Nebukadnessar


6510 posts

Uber Geek
+1 received by user: 1251

Trusted
Lifetime subscriber

  Reply # 600715 27-Mar-2012 14:17
Send private message

Nebbie: This is how all ISP's work in NZ, Hence the Per GB not per MB....

When I was with Xnet it was down to the cent, but I don't know whether that's still the case.



318 posts

Ultimate Geek
+1 received by user: 19


  Reply # 600805 27-Mar-2012 16:02

bameron:

Hi there,

This has been the case for quite a while now. Data overage is charged at $2.00 per gigabyte regardless of whether you use that full gigabyte or not.

I believe that there were some customers in the past who were being charged for overage on a pro rata basis due to a billing error but this was fixed months ago.

Cheers,

Cam 


You are right, I haven't went over my limit for almost 6 months or so.

I had a look through my bills, and it appears that Orcon charged overage pro rata since late 2008 till now. So it came as bit of a surprise that's all, some communication would be nice. Since I used to tell my mates the good things I personally think Orcon's doing, and this was one of the "features" I'd be telling them.

xpd

Chief Trash Bandit
9439 posts

Uber Geek
+1 received by user: 1569

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 600808 27-Mar-2012 16:06
Send private message

So if you go over your cap by 100mb, might as well use that other 900mb.....





XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.     Now on BigPipe 100/100 and 2Talk




318 posts

Ultimate Geek
+1 received by user: 19


  Reply # 600810 27-Mar-2012 16:09

xpd: So if you go over your cap by 100mb, might as well use that other 900mb.....



That's the spirit! Or another tiny splinter in the back of the head reminding you that data ain't free in kiwiland... I find the fact that I am aware of it kinda sad haha.. 

378 posts

Ultimate Geek
+1 received by user: 72


  Reply # 601012 27-Mar-2012 21:42
Send private message

Only problem there is you might hit the next block!

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Orcon announces new always-on internet service for Small Business
Posted 18-Apr-2019 10:19


Spark Sport prices for Rugby World Cup 2019 announced
Posted 16-Apr-2019 07:58


2degrees launches new unlimited mobile plan
Posted 15-Apr-2019 09:35


Redgate brings together major industry speakers for SQL in the City Summits
Posted 13-Apr-2019 12:35


Exported honey authenticated on Blockchain
Posted 10-Apr-2019 21:19


HPE and Nutanix partner to deliver hybrid cloud as a service
Posted 10-Apr-2019 21:12


Southern Cross and ASN sign contract for Southern Cross NEXT
Posted 10-Apr-2019 21:09


Data security top New Zealand consumer priority when choosing a bank
Posted 10-Apr-2019 21:07


Samsung announces first 8K screens to hit New Zealand
Posted 10-Apr-2019 21:03


New cyber-protection and insurance product for businesses launched in APAC
Posted 10-Apr-2019 20:59


Kiwis ensure streaming is never interrupted by opting for uncapped broadband plans
Posted 7-Apr-2019 09:05


DHL Express introduces new MyDHL+ online portal to make shipping easier
Posted 7-Apr-2019 08:51


RackWare hybrid cloud platform removes barriers to enterprise cloud adoption
Posted 7-Apr-2019 08:50


Top partner named at MYOB High Achievers Awards
Posted 7-Apr-2019 08:48


Great ideas start in Gisborne with hackathon event back for another round
Posted 7-Apr-2019 08:42



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.