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191 posts

Master Geek
+1 received by user: 3


Topic # 139025 25-Jan-2014 08:32
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I bought this Freeview twin tuner receiver on trademe for a Xmas present. Appeared in very good condition and advised no problems by the seller. It's recording without any problem but on playing back, the programme is skipping/jumping slightly every few seconds. Very frustrating and hard to watch. Is there anything I can do to fix this?

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191 posts

Master Geek
+1 received by user: 3


  Reply # 973972 25-Jan-2014 09:13
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It is also happening when using the Time Shifting function, if this helps anyone diagnose the problem. Please help!

1154 posts

Uber Geek
+1 received by user: 195


  Reply # 974878 26-Jan-2014 23:49
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Which firmware version does it have? also there should be a menu somewhere for checking storage device. As you may have a corrupted HD






 


 
 
 
 


99 posts

Master Geek
+1 received by user: 9


  Reply # 975599 28-Jan-2014 09:44
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I have had a similar problem with my Ultraplus F9000 since it was new:  it is annoying and very occassionally unwatchable when I have to turn the power off at the wall and restart it.
Is is possible to " clean-up " the hard drive without losing reoorded files?

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Uber Geek
+1 received by user: 195


  Reply # 975962 28-Jan-2014 15:01
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The storage device check won't delete anything




 




191 posts

Master Geek
+1 received by user: 3


  Reply # 976030 28-Jan-2014 16:24
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I have also discovered that turning it off at the wall and back on again has fixed the problem (temporarily?!).  I have had to turn it off and on again several times also when the programme info is missing from the EPG.  Could get very annoying if this continues.  Will have to wait till my son comes to stay to check other settings as suggested tho being a techie himself, I am sure he will have set it all up correctly several weeks ago. 

1154 posts

Uber Geek
+1 received by user: 195


  Reply # 976042 28-Jan-2014 16:35
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onetapu: I have also discovered that turning it off at the wall and back on again has fixed the problem (temporarily?!).  I have had to turn it off and on again several times also when the programme info is missing from the EPG.  Could get very annoying if this continues.  Will have to wait till my son comes to stay to check other settings as suggested tho being a techie himself, I am sure he will have set it all up correctly several weeks ago. 


Have you contacted your dealer, and made sure your firmware is current?




 


47 posts

Geek


  Reply # 976146 28-Jan-2014 19:19
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Apsattv:
onetapu: I have also discovered that turning it off at the wall and back on again has fixed the problem (temporarily?!).  I have had to turn it off and on again several times also when the programme info is missing from the EPG.  Could get very annoying if this continues.  Will have to wait till my son comes to stay to check other settings as suggested tho being a techie himself, I am sure he will have set it all up correctly several weeks ago. 


Have you contacted your dealer, and made sure your firmware is current?


As mentioned earlier to you, the dealers website is ultrapower.co.nz. You will find the most recent firmware on this site if you wish your son to install new software.

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