Not sure if this one should go in this forum or in the HTPC one.... moderators please move if need be.
I've been struggling with a problem with a Hauppauge WinTV-dualHD DVB-T tuner in my HTPC (running Win10 64 bit)... I've been emailing back and forth with Hauppauge tech support for the last 6 weeks or so, and basically they've told me that either my DVB-T signal is a) too weak, or b) too strong (after getting a masthead amp fitted). I've been trying to get them to advise what signal strength/quality are suitable for the device, but they can't seem to give me any numbers to verify their claims.
I'm dealing with the support out of Singapore, so I'm not 100% sure they fully understand my problem, nor am I 100% sure I fully understand it in order to explain it to them either, however what I do know is that in situation a) or b) the symptoms when testing with the Hauppauge WinTV software are the same.... picture is ok for the first few seconds, then becomes glitchy stop/start and audio goes in and out of sync. Basically unwatchable.
They've advised that I use a software tool called BDAScanChannels_UK, which I have used to analyse the freeview frequencies. The results are here:
Can't seem to get any further with Hauppauge support, so thought I'd try my luck here.
Can anyone shed any light as to whether these numbers should be ok? (btw these are with the amp fitted)
Note that I've also tried it with the amp plus an attenuator fitted, but no difference.
Many thanks in advance!