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128 posts

Master Geek
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Topic # 82339 27-Apr-2011 14:53
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As the subject suggests, our freeview box goes black and white while watching TV. This happens after about an hour and the only way to fix it is to unplug the freeview box and plug it back in. Aside from being annoying, this of course stuffs up anything that may be recording at the time.

The odd thing is that recorded programs still record in colour and playback perfectly fine.

It is not weather dependent, it just happens between an hour to an hour and a half of perfectly fine colourful television.

Its about a year old I guess.

Any ideas? 

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11 posts

+1 received by user: 1

  Reply # 463043 27-Apr-2011 15:11
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I'd just call DTVS (the importer) on 0800 388765 and ask them. They've been helpful to me in the past...

128 posts

Master Geek
+1 received by user: 1


  Reply # 463049 27-Apr-2011 15:39
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great, thanks for that, he was far more helpful than i expected to be honest.. 

In case someone else has same issue and finds this thread, the fix is pretty simple:

AV+ button on remote
Scroll left/right until you get to "Video Format"
Change format to 576P

a lot of these boxes default to AV Format 576I, and the latest software update is not compatible.

So there ya go :) 


939 posts

Ultimate Geek
+1 received by user: 39

  Reply # 463082 27-Apr-2011 17:09
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576p? What model of television do you have it plugged into?

128 posts

Master Geek
+1 received by user: 1


  Reply # 463099 27-Apr-2011 18:06
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its a sony bravia (for now), but not via HDMI. I changed it to that and it stopped the black and whiteness...

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