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Topic # 124632 14-Jul-2013 18:54
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Hi Folks,

Just noticed that my iPad, which shares data from my iPhone, is not accessing the internet over here in Brisbane. The iPhone is working just fine on both Telstra and Optus. Roaming is turned on and the APN is set to 'internet' for both data and tethering.

I thought perhaps that tethering might work, but Telstra apparently won't allow me to tether my iPad to my iPhone. Optus unceremoniously dumps me completely off the network when I attemot to tether, only allowing me to make SOS calls.

Is this how overseas roaming on shared data is supposed to work?

David.

PS: Please don't post the obvious solutions of buying a local SIM or using Wifi. I'm not trying to solve a problem, just trying to find out how 2degrees shared data roaming works.





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  Reply # 855450 14-Jul-2013 19:19
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If a handset is going to SOS calls I would say this is not related to tethering,

If you are roaming what data bundle are you sharing? Roaming data is charged different when you leave your home network


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  Reply # 855452 14-Jul-2013 19:23
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Sharing does not work while international roaming. The idea behind sharing is that you can set it up and forget about it. It would be a real shame to forget about it at $10/MB, therefore we make it not work while international roaming. You'll need to top up the iPad's account or use some sort of Wifi.




iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.




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  Reply # 855455 14-Jul-2013 19:38
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johnr: If a handset is going to SOS calls I would say this is not related to tethering,

If you are roaming what data bundle are you sharing? Roaming data is charged different when you leave your home network



It reverted back to allowing me to make calls immediately upon turning tethering off.

David.







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  Reply # 855456 14-Jul-2013 19:40
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SaltyNZ: Sharing does not work while international roaming. The idea behind sharing is that you can set it up and forget about it. It would be a real shame to forget about it at $10/MB, therefore we make it not work while international roaming. You'll need to top up the iPad's account or use some sort of Wifi.


Thanks for the tip on using wifi :)

The iPad doesn't have an "account". I'm using shared data.

Roaming is 50 cents per MB. I'm in Brisbane.

David.





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  Reply # 855524 14-Jul-2013 21:50
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DrCheese:
The iPad doesn't have an "account".



Well, it might be a prepay account, but it does have one.


Roaming is 50 cents per MB. I'm in Brisbane.


Yes, I know. I built it. But there are a lot of other places where's it's not, and that's why sharing doesn't work while roaming.




iPad Air + iPhone SE + 2degrees 4tw!

These comments are my own and do not represent the opinions of 2degrees.




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  Reply # 855532 14-Jul-2013 22:03
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SaltyNZ:
DrCheese:
The iPad doesn't have an "account".



Well, it might be a prepay account, but it does have one.


Roaming is 50 cents per MB. I'm in Brisbane.


Yes, I know. I built it. But there are a lot of other places where's it's not, and that's why sharing doesn't work while roaming.


I'm on account, not prepay. It can't be "topped up". So apparently I'm out of luck with roaming with my iPad at 50 cents per MB.

David.





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  Reply # 855533 14-Jul-2013 22:05
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Do you share or tether data from your iPhone to the iPad? I think you are speaking about 2 different things now

Do you connect your iPad to your iPhone using Personal Hotspot?



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  Reply # 855538 14-Jul-2013 22:20
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johnr: Do you share or tether data from your iPhone to the iPad? I think you are speaking about 2 different things now

Do you connect your iPad to your iPhone using Personal Hotspot?


Yes, you are correct. I am talking about two different things, as per my original post. I tried data sharing, then tethering when it became apparent data sharing was not allowed.

David.





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  Reply # 856167 15-Jul-2013 22:40
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Hi David, I think your set-up may be similar to mine. So you have a 2Degrees Pay Monthly plan on your iPhone, and a SIM in your iPad which has no plan or credit as such, but is used exclusively to share data with the plan on your iPhone?

If I have this right, then what Salty is telling you is correct. Not surprising really since he built the system.

If you put a SIM for shared data into your iPad, then it is a 2Degrees Prepay SIM. It has its own phone number and can be topped up separately if needed. I presume you know what its number is, since you would have had to initiate the shared data process to begin with.

Here in NZ, it's generally not necessary to top it up, but topping it up with a bit of credit when you're roaming is the way to get data.

If it were me I'd take out that SIM and put a local one in there on a data bundle from a local carrier, but those are your choices.

With new initiatives making customers feel like NZ and Australia are one big happy market, it might be time for them to think about whether blocking shared data when in Australia makes sense anymore.

Best of luck.




Jonathan Mosen

 

Mosen Consulting, for advice on web and app accessibility

 

http://mosen.org



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  Reply # 857399 16-Jul-2013 13:37
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jmosen: Hi David, I think your set-up may be similar to mine. So you have a 2Degrees Pay Monthly plan on your iPhone, and a SIM in your iPad which has no plan or credit as such, but is used exclusively to share data with the plan on your iPhone?

If I have this right, then what Salty is telling you is correct. Not surprising really since he built the system.

If you put a SIM for shared data into your iPad, then it is a 2Degrees Prepay SIM. It has its own phone number and can be topped up separately if needed. I presume you know what its number is, since you would have had to initiate the shared data process to begin with.

Here in NZ, it's generally not necessary to top it up, but topping it up with a bit of credit when you're roaming is the way to get data.

If it were me I'd take out that SIM and put a local one in there on a data bundle from a local carrier, but those are your choices.

With new initiatives making customers feel like NZ and Australia are one big happy market, it might be time for them to think about whether blocking shared data when in Australia makes sense anymore.

Best of luck.


Thanks jmosen, you were the only person to answer my original posting in a helpful and comprehensive way.

I won't take up any of the proposed solutions as this would be overkill for a short, sharp business trip to Brisbane. On longer trips I usually buy a local SIM, use wifi, use my Estonian mobile SIM though TravelSIM, etc. In this case I am hoping that 2degrees will rise to the occasion and offer shared data internationally as a opt-in feature., particularly in the 50 cents per MB countries. Not a huge problem as I'm more curious about how things work than desparate to solve a problem. I had no idea that the shared data SIM on my iPad that is linked to my on-account iPhone data could be topped up. Nice to know, but I probably won't use that particular solution due to the extra cost.

Cheers,

David.





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