Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
shk292
1948 posts

Uber Geek

Lifetime subscriber

  #2038047 15-Jun-2018 09:32
Send private message

One piece of advice - don't switch ISP and upgrade to fibre at the same time.  I did this when fibre became available a few years ago, moving from VF to Slingshot and it all went very wrong.

 

You should either switch your VDSL service to another ISP then upgrade, or get UFB installed with 2D then switch after any contract period.  The first option is probably simpler and quicker.

 

I've previously asked ISPs, once I'm off contract, if I need to move away from them for 12 months in order to get the "new customer" deals - the answer is usually "no"


2degreesCare
1537 posts

Uber Geek

Trusted
2degrees

  #2038096 15-Jun-2018 10:55
Send private message

Hi olivernz

 

We appreciate this offer may rankle with existing customers, however the $200 joining fee offer is only open to new customers signing up to a 12 month term with us. This offer has been extended to new sign ups till the 22nd of July btw. 

 

That being said we're all about giving all our customers great value and a customer service that they want and deserve. We cannot discuss individual customers accounts in public so please can you reply to my PM so we can look into your account and see what options are available. 

 

Cheers

 

^POB


 
 
 
 


olivernz

218 posts

Master Geek

Lifetime subscriber

  #2038300 15-Jun-2018 13:27
Send private message

Thanks 2degrees. I knew loyalty was still important to you :-)

Aredwood
3885 posts

Uber Geek


  #2038476 16-Jun-2018 00:12

shk292:

One piece of advice - don't switch ISP and upgrade to fibre at the same time.  I did this when fibre became available a few years ago, moving from VF to Slingshot and it all went very wrong.


You should either switch your VDSL service to another ISP then upgrade, or get UFB installed with 2D then switch after any contract period.  The first option is probably simpler and quicker.


I've previously asked ISPs, once I'm off contract, if I need to move away from them for 12 months in order to get the "new customer" deals - the answer is usually "no"



What went wrong? As in my opinion, it is actually better to change ISP with a UFB connection. As it means that the xDSL is not going to get disconnected until the UFB is installed and working. And you give the OK to have the xDSL disconnected.

Sure, you will have some overlap where you will have to pay for both connections at the same time. But that is far better than having no internet because a disconnection order was placed on the xDSL before the UFB was verified as working.





1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




News »

HP unveils new innovations for businesses adapting to rapidly evolving workstyles and workforces
Posted 17-Sep-2020 15:36


GoPro launches new HERO9 Black camera
Posted 17-Sep-2020 09:45


Telecommunications industry launches new 5G Facts website
Posted 17-Sep-2020 07:56


New Zealand ranks 3rd in world in GSMA index
Posted 15-Sep-2020 10:13


Trend Micro Security Suite adds web monitoring to prevent identity theft
Posted 14-Sep-2020 15:37


NVIDIA to acquire Arm for US$ 40 billion
Posted 14-Sep-2020 12:27


Epson launches its next gen A3+ colour EcoTank multi-function printer
Posted 10-Sep-2020 16:08


Sony launches three new native 4K SXRD home cinema projectors
Posted 9-Sep-2020 18:00


Catalyst Cloud brings Kubernetes-based open-source web hosting solution to market
Posted 9-Sep-2020 17:54


Verizon Connect eyes further growth in New Zealand
Posted 8-Sep-2020 09:26


PNY launches XLR8 gaming NVIDIA GeForce RTX 30 series powered by the all-new NVIDIA Ampere architecture
Posted 3-Sep-2020 16:39


NVIDIA delivers greatest-ever generational leap with GeForce RTX 30 Series GPUs
Posted 3-Sep-2020 16:17


Weta Digital advances visual effects and animation in the cloud with AWS
Posted 2-Sep-2020 17:09


Kiwrious lab-in-the-pocket kit designed for schoolchildren
Posted 28-Aug-2020 09:03


Fitbit introduces Sense, its most advanced health smartwatch
Posted 26-Aug-2020 10:14



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.