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2281 posts

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#245228 24-Jan-2019 13:41
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I've been successfully using the free hour of data each lunch day (when I remember); today I went to use it and the app only offered me paid values ..I do have a currently active $19 prepaid carryover combo

 

Has the promotion ended (website still advertising it and the terms and conditions doesn't seem to have an expiry date)

 

 


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  #2166955 24-Jan-2019 14:18
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I can see it also

 

John


 
 
 
 


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  #2166981 24-Jan-2019 14:56
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Likewise working.
Assume you have the latest version of the app? Otherwise restart the app, or the phone as well...

xpd

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  #2166983 24-Jan-2019 15:01
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Was fine for me this morning





XPD / Gavin / DemiseNZ

 

 




2281 posts

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  #2167327 25-Jan-2019 09:28
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App is fully updated; forced closing and restarting the phone has not resolved (I do this frequently for Pokemon Go)
Clearing app data has not resolved

 

However uninstalling and installing the app has resolved and the free data has showed up again.


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