Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




1066 posts

Uber Geek
+1 received by user: 99

Trusted

Topic # 81703 16-Apr-2011 19:51
Send private message

I have a Telecom T-stick (MF626) which I've inserted a 2degrees SIM into. On my iMac running Snow Leopard and also on my mother-in-law's eMac running Tiger, the connection manager starts and then immediately crashes. If I take the 2deg SIM out and reinsert the modem, the connection manager starts but does not crash.

I am hoping to hear from 2degrees / T-stick / Mac owners who can shed any light on this. I'm wondering if it's just because there is no credit on the SIM currently -- it seems odd that credit would cause it to crash but I don't want to top it up only to find that it still won't work without me buying a new USB modem.

The 2deg website seems to suggest that it should just work with a Telecom T-stick no problems.

Cheers

Steve

Create new topic
33 posts

Geek
+1 received by user: 4


Reply # 459586 17-Apr-2011 03:46
Send private message

Hi, 

Just confirming you are running the Telecom software and the latest version that came with the T-stick ? I am running the exact same combo at home.

T-stick, Mac OSX, 2degrees sim....

Oh and also you have the latest version of OSX, run Software Update and just make sure you have updated everything ....

I use the above setup on a Mac Book and Have better performance with the Telecom software than i did with the 2degrees software as that seemed to crash after about 12hrs of being connected to the usb port.  

Joe 



1066 posts

Uber Geek
+1 received by user: 99

Trusted

  Reply # 459588 17-Apr-2011 07:13
Send private message

Yup, running the Telecom version and using the software that self-installs when you insert the T-Stick. Is yours the exact same model of T-Stick? (MF626)? Should be on the white sticker on the back. Also do you happen to know what happens when the SIM is out of credit? I am hoping that that is why it crashed, because it has no credit. It did seem to get to the point where it was connecting before it crashed.

 
 
 
 


3 posts

Wannabe Geek


  Reply # 459603 17-Apr-2011 09:41
Send private message

I have a similar problem. Insert 2 degress sim into t-stick and run telecom connection manager downloaded from internet last night and keeps crashing. Insert XT sim and works fine.



1066 posts

Uber Geek
+1 received by user: 99

Trusted

  Reply # 459607 17-Apr-2011 09:47
Send private message

Does your 2 degrees sim have any credit on it?

3 posts

Wannabe Geek


  Reply # 459608 17-Apr-2011 09:57
Send private message

Yes, I brought it yesterday with $20 data pack



1066 posts

Uber Geek
+1 received by user: 99

Trusted

  Reply # 459610 17-Apr-2011 10:01
Send private message

The frustrating thing is that ZTE doesn't provide any direct customer support - all references to support on their website points you to contacting your provider. 2degrees' website says the T-Stick should just work, and I doubt that Telecom would want to know about issues with 2degrees SIMs. I guess calling 2degrees might be the next step but I anticipate being given the run around. Any 2degrees staff on here that can help?



1066 posts

Uber Geek
+1 received by user: 99

Trusted

  Reply # 459614 17-Apr-2011 10:15
Send private message

Hmm I can't try this right now because I left the T-Stick at my mother-in-law's place but I just found this post on Whirlpool and it contains a possible solution. You want to give it a go Phil2?

http://forums.whirlpool.net.au/archive/1409860

3 posts

Wannabe Geek


  Reply # 459878 17-Apr-2011 21:37
Send private message

Will try that next weekend. Partner taken the Mac away with her.

1378 posts

Uber Geek
+1 received by user: 209

Trusted
2degrees

  Reply # 459990 18-Apr-2011 10:27
Send private message

Hi, if the SIM is out of credit it should automatically try to connect you to the Your 2degrees site to top-up, which is a free connection.  The fact that it's happening on your mum-in-laws suggest the settings are not being saved to the SIM.  Before you go and get a free blank SIM from your nearest Warehouse Stationery or 2degrees store (http://www.2degreesmobile.co.nz/storelocator) try below -  

You should be able to connect via the Telecom Connection Manager APN but you might want to try adding a new APN with 'Config filename' as 'Internet' and the 'Dial number' is *99#.

Check 'Obtain APN address automatically' is selected, PDP is 'IP', Authentication Mode' 'PAP' and 'Obtain PDP address automatically' is on.

Click on the new 'Internet' APN and Automatically Connect To the Internet' is selected and click on 'Apply'.

If it's still failing try re-installing the connection manager software or try a SIM swap.  Call 0800 022022 to get the number moved over to the blank SIM.

Hope this helps.

^POB

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Intel unveils the 8th Gen Intel Core Processor family for desktop
Posted 25-Sep-2017 19:45


Chow brothers plan to invest NZ$100 million in technology
Posted 24-Sep-2017 16:24


Symantec protects data everywhere with Information Centric Security
Posted 21-Sep-2017 15:33


FUJIFILM introduces X-E3 mirrorless camera with wireless connectivity
Posted 18-Sep-2017 13:53


Vodafone announces new plans with bigger data bundles
Posted 15-Sep-2017 10:51


Skinny launches phone with support for te reo Maori
Posted 14-Sep-2017 08:39


If Vodafone dropping mail worries you, you’re doing online wrong
Posted 11-Sep-2017 13:54


Vodafone New Zealand deploy live 400 gigabit system
Posted 11-Sep-2017 11:07


OPPO camera phones now available at PB Tech
Posted 11-Sep-2017 09:56


Norton Wi-Fi Privacy — Easy, flawed VPN
Posted 11-Sep-2017 09:48


Lenovo reveals new ThinkPad A Series
Posted 8-Sep-2017 14:37


Huawei passes Apple for the first time to capture the second spot globally
Posted 8-Sep-2017 10:45


Vodafone initiative enhances te reo Maori pronunciation on Google Maps
Posted 8-Sep-2017 10:40


Voyager Internet expand local internet phone services company with Conversant acquisition
Posted 6-Sep-2017 18:27


NOW Expands in to Tauranga
Posted 5-Sep-2017 18:16



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.