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342 posts

Ultimate Geek
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Topic # 114373 17-Feb-2013 20:54 Send private message

My inlaws have dial up, however they use a vodum when grabing emails with pictures attached, my mother inlaw asked why, she can not send emails over the vodum, my q is can both the telstra and voda's smtp settings be entered into outlook, telstra as primary and voda as secondary?

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342 posts

Ultimate Geek
+1 received by user: 46

  Reply # 763891 17-Feb-2013 20:56 Send private message

should mention the vodum is on a corporate account and not always avilible to her, and dial up is the best they can get.

BDFL - Memuneh
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Uber Geek
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  Reply # 763892 17-Feb-2013 20:56 Send private message

You can only have one SMTP server configured per profile/account on Outlook.



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Uber Geek
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  Reply # 763899 17-Feb-2013 21:06 Send private message

When you are connected to an ISP they will let you use their SMTP Servers normally without authenticating as they know you are on ones of their IP Addresses.

So if you are connected via TC you can send via their SMTP Server but when you are connected via VF they see you are not coming from their network so won't allow you to send.

If you want to send via TC's servers when connected via another ISP then you have to pay TC for the ability to (See

So.. what can you do? set up a non-ISP email (is gmail) and then it won't make any difference on what ISP you are connected to and then forward the ISP email to gmail for example.

just to note: most providers (Orcon,Xtra,Callplus, Vodafone, ....) don't charge you to be able to send via another network.. (well I don't know any apart from Vodafone really in NZ)

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  Reply # 763900 17-Feb-2013 21:07 Send private message


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Uber Geek
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  Reply # 763904 17-Feb-2013 21:10 Send private message

Would suggest using a domain name and email hosting, where you get access to a SMTP server that you can use with any ISP. ISP mail hosting doesn't usually offer that. I guess gmail could provide the same service, although I wouldn't be surprised if they start charging for SMTP in the future on premium accounts, as they have done that for some other services recently. A domain is an email address for life too.

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Uber Geek
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  Reply # 763905 17-Feb-2013 21:11 Send private message

smtp authentication is what you want to get the hang of and understand

342 posts

Ultimate Geek
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  Reply # 763906 17-Feb-2013 21:13 Send private message

you can have a gold star john, two if you allow the telstra setting through ;p

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Uber Geek
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  Reply # 763907 17-Feb-2013 21:22 Send private message

"you can have a gold star john, two if you allow the telstra setting through ;p"

It is not a problem with Vodafone.. its a policy with TelstraClear. Unless you pay them you cannot use their SMTP Server to send via

342 posts

Ultimate Geek
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  Reply # 763920 17-Feb-2013 22:04 Send private message

yr link does not back up yr statement, in laymans terms that is. which i would hope it was written for

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Uber Geek
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  Reply # 763938 17-Feb-2013 22:37 Send private message


Doesn't still work? You /could/ use that to send mail using the Vodem to get around the Telstraclear Mail+ charges.

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Uber Geek
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  Reply # 763959 18-Feb-2013 00:19 Send private message

Presuming they have a or etc. address (Telstra supplied). Then they need to set their client up to authenticate against Telstra's servers for when out of network. Ring the helpdesk and ask them to talk you through enabling outbound authentication so you can relay through their servers while out of their network.

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Uber Geek
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  Reply # 763963 18-Feb-2013 07:08 Send private message

Move to broadband?

Chorus has spent $1.4 billion on making their xDSL broadband network faster. If your still stuck on ADSL or VDSL, why not spend from $150 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.
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  Reply # 765447 18-Feb-2013 22:05 Send private message

5 steps to freedom from ISP email:

1: Create a new gmail or account
2: Teach her to use gmail or via web browser
3: Setup mail fetching in gmail or to pull all her old ISP email and any new email to the old addresses into the new account
4: Export her contacts from outlook into the new account, upload her old email into the new account (various tools for this) if needed
5: Send a message to everyone in her contact list informing them of her new address

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