Having some difficulty with transferring a domain into MetaName and I cant for the life of me figure out what I'm doing wrong.
I currently have a .nz domain with them already which I purchased elsewhere, so I've managed to do it once before somehow.
Basically what's happening is I have a domain, name.com, currently with CrazyDomains.
I'm wanting to bring it over to MetaName so my domains are in the same place.
name.com currently has the email name[at]email1.com registered for all the contact details in the WhoIs records.
I no longer use that email so I want it changed when I transfer it, however I do still have access to that email.
I want to use name[at]email2.com going forward.
So according to their site, https://metaname.net/my/transfer , "Please supply contact details as they should be after the transfer:"
So obviously I'll supply the contact details etc using name[at]email2.com, which is what I want it to use after the xfer.
However when I submitted it with this, no validation email arrived at email1 like it said it would (yes, spam checked).
What I did receive however was: "name.com was not transferred to your Metaname account. Often this is because the owner did not authorise the transfer in time, which is usually because the e-mail address for the admin contact was incorrect when the transfer was requested. Please change the e-mail address before requesting the transfer again."
After some back and forward emails with their email support, I've gotten nowhere.
Can anyone tell me if I'm doing something wrong here? I'm about to try submit it again but with email1 as the contact info and see what happens
But if this doesnt work I'm going to have to look at another registrar as it's due for renewal next month.