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1787 posts

Uber Geek
+1 received by user: 139


  Reply # 614026 23-Apr-2012 22:36
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Anyone else having issue tonight.
Is this just a re-occurance of the issue or part of the data cap increase?

200 posts

Master Geek


  Reply # 614030 23-Apr-2012 22:39
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I still seem to be operating A-OK

Will update if I notice much degradation though.

 
 
 
 


2385 posts

Uber Geek
+1 received by user: 286
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  Reply # 614036 23-Apr-2012 22:48
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Yea cant seem to run anything tonight. Extremely slow once again. 

200 posts

Master Geek


  Reply # 614047 23-Apr-2012 23:11
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Where are you guys located out of curiosity ?



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Uber Geek
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  Reply # 614049 23-Apr-2012 23:15
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Works fine here in Auckland on VDSL

1787 posts

Uber Geek
+1 received by user: 139


  Reply # 614089 24-Apr-2012 07:15
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I am in Dunedin.

2385 posts

Uber Geek
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  Reply # 614130 24-Apr-2012 08:44
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I'm in Waikanae, Kapiti Coast, Wellington

202 posts

Master Geek


  Reply # 614260 24-Apr-2012 12:02
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Seems to be better now.



1787 posts

Uber Geek
+1 received by user: 139


  Reply # 618101 1-May-2012 21:29
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Houstin, we have a problem!

Unable to watch a 4 minute 360p video in realtime
DNS Address: 202.37.101.1 202.37.101.2

412 posts

Ultimate Geek
+1 received by user: 64


  Reply # 618145 1-May-2012 23:01
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Me too :( Getting a bit fed up with this. Will send another email to Snap...

1787 posts

Uber Geek
+1 received by user: 139


  Reply # 620888 7-May-2012 11:14
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No reply from snap to my email to support. How they are looking at the issue and haven't moved it to the 'too hard' basket.

However in saying that, I was changed over to an @home plan (from Advanced 35 - No Phone) on Sunday and speeds on YouTube have been rather good since then (ie on Sunday)

Wonder if its just a coincidence ?

105 posts

Master Geek
+1 received by user: 1


  Reply # 620941 7-May-2012 12:37
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Plans are simply for billing and data accounting - Shouldnt have any effect on the speeds etc.

412 posts

Ultimate Geek
+1 received by user: 64


  Reply # 621094 7-May-2012 16:50
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No reply to my emails yet either. It's frustrating how sometimes it just works, and others you can't watch anything.

214 posts

Master Geek
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  Reply # 621222 7-May-2012 20:01
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last time a rang snap about anything speed related, they told me they arnt going to humor me anymore and told me if i dont like it then goto another isp.

3/11 i had 14.5 mb/s download

as the months went by the speed went down

5/12 i have 9.5 mb/s

but yet another isp in the house gets 14.5 mb/s on a old line, go figure....

17 posts

Geek


  Reply # 621227 7-May-2012 20:06
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AviZ: last time a rang snap about anything speed related, they told me they arnt going to humor me anymore and told me if i dont like it then goto another isp.

3/11 i had 14.5 mb/s download

as the months went by the speed went down

5/12 i have 9.5 mb/s

but yet another isp in the house gets 14.5 mb/s on a old line, go figure....


I can't imagine a Snap CS Rep saying such a thing. 

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