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38 posts

Geek


# 248957 17-Apr-2019 12:25
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Hi not sure anyone here can help but i have a friend with a pretty curious issue.

 

 

 

galaxy s8, and seems after an OS update maybe a year ago or so its since been having really terrible call coverage.  calls only typically come through when in the cbd area .. outside of that ..say in Roseneath or kelburn or other surrounding areas to wellington central if you make a call to its number it goes straight through to voicemail.  moments later the phone will get a txt re the missed call and voicemail.

 

 

 

this is on a spark sim. on a s8 brought locally from Samsung. 

 

 

 

pop a 2 degrees sim in and the thing is fine. 

 

 

 

any ideas other than changing providers?  


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553 posts

Ultimate Geek


  # 2219840 17-Apr-2019 13:23
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It'll be constantly looking for a 4G signal - 

 

Turning 4G on or off.

 

 

     

  1. On the homescreen, swipe up for the Apps menu.
  2. Tap Settings.
  3. Tap Connections.
  4. Tap Mobile networks.
  5. Tap Network mode.
  6. If you want to use 4G, make sure LTE/3G/2G (auto connect) is enabled. If you just want to connect to our 3G network, choose 3G/2G (auto connect) or 3G only

 




38 posts

Geek


  # 2219872 17-Apr-2019 13:55
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yeh i thought of that, is on auto already...but switching to 3g only didn't seem to help either


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