Facebook user name issue

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stuzz

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#300683 27-Sep-2022 20:29

Interesting issue with FB naming protocols.

Many of my family have fb accounts in our proper surname. It is a 3 letter one that can also be used to describe other things.

When I tried to set up an acc for my 13yo child, the surname was rejected as it fails their policy it seems.

I have uploaded a copy of a bc to prove the name but have had no reply. Of course there is no actual contact option.

Has anyone else come up against this?

Wakrak

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#2973911 28-Sep-2022 06:17

I just did a test to see if I could change my name to a three lettered version. Got all the way to the are you sure? won't be able to change it back for 60 days screen.

As a workaround, might be able to put in a random name for now, then go to settings & privacy - settings - edit name.

No guarantee that this will work.

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Bung

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#2973922 28-Sep-2022 07:16

Does your 13yr old share a real name with someone else in the family?

stuzz

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#2974329 28-Sep-2022 18:09

Bung: Does your 13yr old share a real name with someone else in the family?

Yep. We all share the same surname.

I tried adding an additional letter to it and it would accept the change with no issues. Seems purely because of the surname.

ftr the surbname is "Old"

stuzz

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#2974330 28-Sep-2022 18:10

Wakrak:
I just did a test to see if I could change my name to a three lettered version. Got all the way to the are you sure? won't be able to change it back for 60 days screen.

As a workaround, might be able to put in a random name for now, then go to settings & privacy - settings - edit name.

No guarantee that this will work.

I'm sure it is because what the name is.