So I have been using PayMyPark for a few months now, but only just recently noticed that they have implemented a minimum charge for using the app.
So in zone W17 you can park for 15 minutes, your charge is displayed as $0.75, but they charge you $1.00.
In Zone W23 you can park for 15 minutes, your charge is displayed as $0.38, but they charge you $1.00.
I have contacted WCC who said not their problem and I need to contact PayMyPark, PayMyPark have advised me that 1 month ago they introduced minimum parking charges of $1 at the direction of WCC, so as to align with their other parking solutions. However they have implemented this minimum charge of $1 without notifying users, and without crediting the user with the appropriate time. Eg you pay $1 but can still only park for 15 minutes. From memory this is not the case when you pay at the roadside machines.
Can anyone confirm for me if paying with coins at the machines also have a minimum $1 fee? as I have not paid in cash for a very long time, as up until recently I normally need to park for more than 15 minutes.
I realise that WCC have a terrible reputation when it comes to their parking infringements and wardens etc, (however were really good to deal with at one point via the kiwibiker forums) but I would have thought that using a mobile payment solution that requires no physical up keep of machines on the street, their security, or cash collection would save them money allowing users to park for the time they require?