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Kookoo

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#303433 10-Feb-2023 08:10
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This unique design of the "Contact us" page of MyAT deserves praise for its innovative approach.





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Benoire
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  #3034298 10-Feb-2023 08:18
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Must have been a glitch, works for me fine... although I am currently on my AT supplied device; maybe they keep us in the dark about customer 'improvements'.


 
 
 

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  #3034324 10-Feb-2023 09:18
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That must have had like 9000 story points assigned to it…




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Kookoo

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  #3034335 10-Feb-2023 09:34
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Benoire:

 

Must have been a glitch, works for me fine... although I am currently on my AT supplied device; maybe they keep us in the dark about customer 'improvements'.

 

 

I tried both Firefox and Chrome in Win11 - blank in both cases.





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  #3034348 10-Feb-2023 09:52
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Yup blank here too on both desktop and phone





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Benoire
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  #3034361 10-Feb-2023 10:16
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Wierd, I;m on my home connection and its working on my Auckland Transport Windows 10 device with Edge loaded... I've tried my mobile too, via MS Edge (Android) on my home netowrk and that also loads fine... ISP is 2degrees.


sidefx
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  #3034454 10-Feb-2023 11:37
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Same issue in edge for me. I am getting warnings in devtools about "Tracking Prevention blocked access to storage for <URL>" not sure if that's related.





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  #3034485 10-Feb-2023 12:49
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Working fine on iPad safari.




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  #3034585 10-Feb-2023 14:17
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For those saying it's working fine, are you looking at the same MyAT "Contact Us" URL as shown in the OP? It's a different URL than if you just click the "Contact Us" link are the bottom of the AT home page, which does work fine for me.




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Benoire
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  #3034589 10-Feb-2023 14:24
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Ah no, I'm using the about-us links from the hamburger menu or the direct link at the bottom of the page.


Benoire
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  #3034591 10-Feb-2023 14:26
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heh well look at that, via myat the contact page doesnt work!  I'll try and find a way to log this internally...


Benoire
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  #3034593 10-Feb-2023 14:29
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Right issue logged internally to our BT team, they should get on to it at some point.


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