Timeframe for changing plans

Forums › Quic › Timeframe for changing plans

JinMao

38 posts

Geek

#310760 20-Nov-2023 09:26

Good morning:

it seems like the current 300/100 bandwidth becomes the bottleneck especially when downloading games from Steam/Microsoft.

Thinking about to upgrade to 900/400 plan.

Just wondering if the upgrade will start from next bill cycle, or when I pull the trigger.

Do I need to do anything else (i.e. Restart the router, ONT, etc.)

Thanks in advance.

michaelmurfy

meow
13217 posts

Uber Geek

Moderator

ID Verified

Trusted

Lifetime subscriber

#3161388 20-Nov-2023 09:32

It is basically moments from when you pull the trigger and upgrade from the site. You'll get an email from their provisioning team with a time then you're activated with your new speed. You don't need to do anything else then make the request and wait a little bit :)

Michael Murphy | https://murfy.nz
Referral Links: Quic Broadband (use R122101E7CV7Q for free setup)

Are you happy with what you get from Geekzone? Please consider supporting us by subscribing.
Opinions are my own and not the views of my employer.

JinMao

38 posts

Geek

#3161392 20-Nov-2023 09:40

michaelmurfy:

It is basically moments from when you pull the trigger and upgrade from the site. You'll get an email from their provisioning team with a time then you're activated with your new speed. You don't need to do anything else then make the request and wait a little bit :)

Thanks for the quick reply. I've pull the trigger, and got an email saying that the upgrade will be done today :)

Gurezaemon

~HONYAKKER!~
1343 posts

Uber Geek

ID Verified

Lifetime subscriber

#3161399 20-Nov-2023 09:59

On this, how is billing handled? Does the month in which the change is made get billed at the higher rate, or is it a pro rata portion of the billing month?

Get your business seen overseas - Nexus Translations