Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




50 posts

Geek
+1 received by user: 1


Topic # 114587 24-Feb-2013 18:14 Send private message

Hi, I've just purchased a new Denon AVR-1713 receiver and the USB and network ports seem to be disabled. The network settings are greyed out in the menu and the network switch doesn't light up when the receiver is connected.

I've been back to Harvey Norman and the one in the shop was the same, USB and network didn't work at all. I've tried everything I can think of, different network cables (lots), different network switch etc but still no luck. It's almost like these features have been disabled in the firmware. I've sent an email to Denon NZ (well http://www.audioproducts.co.nz) but thought I'd see if anyone else had any issues.

Just wondering if anyone else has one of these and does it work properly?

Any help would be appreciated.

Create new topic
3112 posts

Uber Geek
+1 received by user: 349


  Reply # 768581 24-Feb-2013 19:50 Send private message

The receivers will be taken out of their box by the importer, upgraded with the latest firmware / NZ plug popped in the box. Maybe the person doing it failed to complete the upgrade process fully?
I'd try a micro processor reset and see if that helps. It should take a few seconds to do, and it may fix the issue?



50 posts

Geek
+1 received by user: 1


  Reply # 768654 24-Feb-2013 22:48 Send private message

Thanks. I did try the micro processor reset and a network reset but the network and USB still don't work. It almost seems like the firmware wasn't installed properly or the incorrect firmware was installed as under the Settings -> Information -> Firmware menu it is just blank. 

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Telecommunications monitoring report: Are you being served?
Posted 24-May-2017 11:54


NetValue partners with CRM Provider SugarCRM
Posted 23-May-2017 20:04


Terabyte looms as Vocus users download 430GB a month
Posted 19-May-2017 14:51


2degrees tips into profit after seven lean years
Posted 19-May-2017 09:47


2degrees growth story continues
Posted 17-May-2017 15:25


Symantec Blocks 22 Million Attempted WannaCry Ransomware Attacks Globally
Posted 17-May-2017 12:41


HPE Unveils Computer Built for the Era of Big Data
Posted 17-May-2017 12:39


Samsung Galaxy S8 Plus review: Beautiful, feature-packed
Posted 16-May-2017 20:14


After ten years of mail pain Spark is done with Yahoo
Posted 15-May-2017 13:12


Warnings from security firms: do not click that link or risk your computer being infected
Posted 15-May-2017 10:11


Pushpay named NZ Hi-Tech Company of the Year 2017
Posted 15-May-2017 09:59


Passive Optical Lan means fibre to the desktop
Posted 12-May-2017 17:09


Finalists Named for 2017 CIO Awards
Posted 11-May-2017 20:00


Exhibition to showcase digital artwork from across the globe
Posted 10-May-2017 18:54


Accelerate 2017 to focus on navigating disruption with a design thinking mindset
Posted 10-May-2017 18:49



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.