Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


258 posts

Ultimate Geek


#214502 15-May-2017 10:29
Send private message

I've seen numerous instances of Spark reps lying about availability of services at an address or what would be best for a customer so that they go for 4G Wireless Broadband.


In one case when asking to convert an ADSL connection to VDSL, after checking the Spark rep said that there is definitely no VDSL is available at an address and 4G Wireless Broadband would be the best option. However I already had a Chorus pre-qualification which showed VDSL should work extremely well as very close to cabinet. When replied with this they then changed story that they recommend what would work best in the future and VDSL is inferior to 4G.


In another case I got someone to call to upgrade from ADSL to fibre and they were told that now have a new 4G service that is better than fibre and they should go on that instead.


Sure, if Spark only want to offer 4G because they don't have to give Chrous/Enable a monthly cut that is fine, but Spark shouldn't lie about availability and performance.

Create new topic
1645 posts

Uber Geek

  #1782381 15-May-2017 10:56
Send private message

This is how the Spark HMB CEO responded last time this was brought up.

Create new topic

News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56

Amazon Echo Hub Review
Posted 10-Apr-2024 18:57

Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31

Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59

Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01

Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33

ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25

Shure MoveMic Review
Posted 25-Mar-2024 12:47

reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36

Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37

Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28

Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41

Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32

Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24

HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.