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tims

118 posts

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#243493 14-Dec-2018 09:56
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My sister-in-law dumped her phone line and is on a mobile broadband 12 month plan with Spark (60Gb at $65/month from memory). Out of interest I started looking around other providers and found that Skinny offer pretty much the same for around $20 cheaper.
It's been a couple of weeks since she started with the Spark plan - do they have a 30 day "cooling off" option to get out of it or is that's a U.S. thing only?

Cheers

Edit: Thinking a bit more, maybe this could be the case only if mobile reception is poor and is affecting the broadband.

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sidefx
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  #2145275 14-Dec-2018 12:17
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I think for door-to-door sales you have 5 days to change your mind and that's about it.  There are connection costs for ISPs I think so I doubt they would offer much over that. 





"I was born not knowing and have had only a little time to change that here and there."         | Octopus Energy | Sharesies
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Linux
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  #2145277 14-Dec-2018 12:22
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Contract signed so I doubt it unless it's under 5 days and it was door to door sales

This is why customers should do research before signing term contracts

John

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