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scottq

3 posts

Wannabe Geek


#102506 16-May-2012 08:05
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Hi there,

Is anyone else from Wellington experiencing an outage since last night, there's no update on TCL website but when I rung last night there was an IVR message saying there was an outage in the Wellington area.

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gstarkey
78 posts

Master Geek


  #625885 16-May-2012 08:16
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Rang TC about 7am, outage still around naenae, they have to check equipment up poles. Looks like lightning damage

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gstarkey
78 posts

Master Geek


  #626473 16-May-2012 20:30
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Turns out my issue was a bad external ethernet port on the firewall. It was dropping about 50% of packets, without logging any issue. ie looks hardware. Started just after lightning very close to here. May be related   

Parksienz
6 posts

Wannabe Geek


  #626990 17-May-2012 18:15
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Surprise the outage is not more widely reported. I called Tues evening and g



Parksienz
6 posts

Wannabe Geek


  #626993 17-May-2012 18:19
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Finish my post

I got the same phone message thinking issue would be a couple of hours at the most. Calling the next evening the support person said the outage effected 20k customers! But should not require on site tech support so they were not taking bookings.

Today called again and booked a tech that will come out on the 21st?!!

So not cable or Internet until then

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