Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


437 posts

Ultimate Geek

#141372 10-Mar-2014 21:15
Send private message

Does anyone here know how this works?  My father has tried a few times to get Vodafone to take over his Sky account, each time they tell him they can't because "The name on your SKY account (first name, last name or both) does not match the name on your Vodafone account. The names on your SKY and Vodafone accounts need to match before we can transfer your SKY account to Vodafone."

His name on the Sky account is

Firstname Initial Surname

on the Vodafone account is it

Firstname Initial1 Initial2 Surname

Is the extra initial enough for this process to fail?

Create new topic
6614 posts

Uber Geek
Inactive user

  #1002408 10-Mar-2014 21:25
Send private message


It has to match character for character. Call SKY and get them to adjust.



GoodSync. Easily back up and sync your files with GoodSync. Simple and secure file backup and synchronisation software will ensure that your files are never lost (affiliate link).

437 posts

Ultimate Geek

  #1002427 10-Mar-2014 21:35
Send private message

TimA: Hi,

It has to match character for character. Call SKY and get them to adjust.


Already tried that, they have told him his name is too long to add an additional character.  The times he has spoken to Vodafone, they haven't said they can change their side, do you know if they will if he rings back?

68 posts

Master Geek


  #1002546 11-Mar-2014 08:37
Send private message

UPDATE: One of the team have taken a look at this for you and will be in touch.

Byron McLean
Segment Manager
Fixed - Segment Marketing
Vodafone NZ Ltd.

837 posts

Ultimate Geek


  #1002661 11-Mar-2014 11:00
Send private message

Hi there

Sorry for the inconvenience. The SKY request was resubmitted this morning and will hopefully go through now.




437 posts

Ultimate Geek

  #1002696 11-Mar-2014 11:40
Send private message

Thanks for help guys, I'll let my father know.

Create new topic

News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56

Amazon Echo Hub Review
Posted 10-Apr-2024 18:57

Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31

Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59

Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01

Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33

ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25

Shure MoveMic Review
Posted 25-Mar-2024 12:47

reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36

Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37

Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28

Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41

Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32

Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24

HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

GoodSync is the easiest file sync and backup for Windows and Mac