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346 posts

Ultimate Geek

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#157459 2-Dec-2014 10:10
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Just a note to all those Vodafone subscribers who are planning to upgrade to fibre. They close your email address, without warning, one month after you switch over. Which means that everybody sending you emails gets them bounced back and you can't access web mail.
Enable did a great job getting the fibre install completed. But I have had no communication at all from Vodafone. The first I new there was a problem was when a friend phoned me to tell that an email they had sent to me bounced back.
After 2 tries to call Vodafone help (the first after 80 minutes on hold I gave up, the second time managing to get through after only 30 minutes) they reckon it has been fixed.

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5312 posts

Uber Geek


  #1186852 2-Dec-2014 10:14
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How do you know that this happens to everyone? It coulda been a one off problem with your account for some reason or other.



346 posts

Ultimate Geek

Lifetime subscriber

  #1186874 2-Dec-2014 10:22
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Maybe it was a one off, but others should at least be aware it may happen to them.

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