Upgraded to Vodafone FibreMax but not getting the speeds expected

Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › Upgraded to Vodafone FibreMax but not getting the speeds expected

Mershroom

15 posts

Geek

#288919 1-Aug-2021 13:55

Kia ora everyone

Recently upgraded from a 2Degrees 100/20 fibre connection to a Vodafone 900/400 fibremax connection.

Here are some basics:

Running a Netgear Nighthawks R8000 router (latest firmware)
- Also tested with a HG659b router (latest firmware)
- Tried 3 different ethernet cables from router to ONT (Model 300)
Running a Netgear Nighthawk AC7000 wifi network card
- Netgear Genie software shows 1170mbps connection to router over my home wifi

Speedtest shows my best results is around 200/200 whether I am testing morning, noon or night. I have tried running speedtest via LAN 1GB connection and have similar results.

I totally appreciate that ISP specific router ensures like the Ultra Hub Modem from Vodafone would be the best way to go. But .... surely, running the kind of hardware I am I should expect at least 50% of the speed advertised (450)

I have logged an issue with a human via Vodafone chat, and a technician will be checking and checked the vodafone bring your own modem settings against mine.

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933 posts

Ultimate Geek

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#2753210 1-Aug-2021 14:08

You are testing over wifi?

Try test over Lan from pc to router.

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Mershroom

15 posts

Geek

#2753213 1-Aug-2021 14:10

I've updated post, to say that I have tested via LAN 1GB connection and get similar results.

sbiddle

30853 posts

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Biddle Corp

Lifetime subscriber

#2753216 1-Aug-2021 14:14

What about when you test on net to a VF server and not off-net to something which is clearly taking a very long routing path to get there?

Mershroom

15 posts

Geek

#2753217 1-Aug-2021 14:17

How do I do this?

Linux

9109 posts

Uber Geek

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Lifetime subscriber

#2753218 1-Aug-2021 14:30

Change server and select Vodafone

The option is in your screen shot

chevrolux

4962 posts

Uber Geek
Inactive user

#2753231 1-Aug-2021 15:10

The fact you're getting well over 100/20 speeds tells me the provisioning on your connection is probably not the issue. Have you tried a "real world" test like pulling down a well seeded torrent (like a Ubuntu ISO).

And just because the hardware is expensive, doesn't mean its good. An $80 Mikrotik can hit 800Mbps on a PPPoE connection.

Mershroom

15 posts

Geek

#2753238 1-Aug-2021 15:30

l43a2

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#2753240 1-Aug-2021 15:37

try the windows 10 app instead of the browser.

sdavisnz

933 posts

Ultimate Geek

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#2753241 1-Aug-2021 15:39

Also, what pc are you using to test?

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Mershroom

15 posts

Geek

#2753245 1-Aug-2021 15:54

My rig's specs ...

I downloaded and ran Windows 10 speedtest app, with similar results

l43a2

1687 posts

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#2753311 1-Aug-2021 17:20

is there any updates for your ethernet driver? - looks like there could be, grab the latest LAN driver from here: https://www.msi.com/Motherboard/support/B360M-BAZOOKA#down-driver&Win10%2064

chevrolux

4962 posts

Uber Geek
Inactive user

#2753326 1-Aug-2021 18:13

Try a torrent! Rip down a Ubuntu torrent and see what you get.

Speedtest has become pretty unreliable with people (*cough* unifi nightmare machines users *cough*) running automated tests against them constantly just so their little dashboard looks cool.

NickR1

66 posts

Master Geek

Vodafone NZ

#2753339 1-Aug-2021 19:14

l43a2:

is there any updates for your ethernet driver? - looks like there could be, grab the latest LAN driver from here: https://www.msi.com/Motherboard/support/B360M-BAZOOKA#down-driver&Win10%2064

This is a great suggestion. Scenarios where upload > download are often related to the NIC.

Mershroom

15 posts

Geek

#2753340 1-Aug-2021 19:30

Thanks I've updated my driver, however I am experiencing roughly the same speeds across multiple devices whether LAN or Wifi which leads me to think it's Router / Fibre related?

Spyware

2997 posts

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Lifetime subscriber

#2753341 1-Aug-2021 19:31

Think again.

Spark Max Fibre using Mikrotik CCR1009-8G-1S-1S+, CRS125-24G-1S, UAP, UAP AC Pro, UAP AC Pro Mesh, Apple TV 4, Apple TV 4K, iPad Air 1st gen, iPad Air 4th gen, iPhone 13, VodaTV Gen 2. If it doesn't move then it's data cabled.

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