Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


tangerz

609 posts

Ultimate Geek


#293054 24-Dec-2021 18:50
Send private message

My Dads account with Vodafone dates from back in the iHug days circa 2000. Over the past couple of weeks he's had communication about the "simplification of accounts" (or whatever they're doing at Vodafone) which is fine. He was on an older plan and was told he would be transitioned to a current plan, which was also fine.

 

Sometime in the last couple of days, the switchover must have occurred. Now, the internet part of it is fine, that's all up and running, but his (Voip) homeline is now non functional. I'm guessing this may have to do with the current hardware setup. A few years back, the network ports on the Vodafone HG659 crapped out. At the time I couldn't be bothered sorting a new one for him so used one of my old routers (Grandstream GWN7000) as the main router, with the HG659 "behind" it simply running as an ATA for the homeline. It has worked perfectly fine for the last four years without issue.

 

Now usually, all it takes is a reboot of the HG659 to get the VoIP back up, but no joy this time. So what do I need to do here? Can the HG659 still be used in the same way? Do I just need to install it as the main router temporarily so that it can be updated or something? I'm sure it's probably pretty easy if someone can just point me in the right direction!  ;-)

 

Also, I just tried logging in to his account but, as I'm guessing he now has a new account number etc. the old login details don't work... and he hasn't been sent any new ones!?! Nice one Vodafone :-(


Create new topic
tangerz

609 posts

Ultimate Geek


  #2838079 24-Dec-2021 20:03
Send private message

So, I tried disconnecting the main router from ONT, logged into the HG659 and re-enabled VLAN 10 and connected that to ONT... no joy. Internet comes up but VoIP doesn't connect. Anyone got any ideas?

 

Am I right in thinking it needs to get updated SIP details from Vodafone?


Create new topic





News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56


Amazon Echo Hub Review
Posted 10-Apr-2024 18:57


Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31


Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59


Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01


Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33


ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25


Shure MoveMic Review
Posted 25-Mar-2024 12:47


reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36


Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37


Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28


Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41


Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32


Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24


HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.