Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


TechnoGuy001

825 posts

Ultimate Geek

ID Verified

#293475 24-Jan-2022 16:57
Send private message

When I try to call an 0800 number I get the following message:

 

"Sorry, this call cannot be connected because this account is currently barred, call 777 for further details"

 

It used to always work fine, but the last month or so I now get this. I also have no credit on the SIM card, but 0800 numbers don't need credit, and it used to work.

 

I called 777 but there is nothing there that says what's up. I guess I have to call customer support, but was wondering if anyone here has had the same happen to them? (also, calling vodafone customer support... isn't my favourite pastime)

 

 

 

I've tried logging into my account on the website, which also says nothing.


Filter this topic showing only the reply marked as answer Create new topic
quickymart
11970 posts

Uber Geek

ID Verified

  #2855833 24-Jan-2022 17:47
Send private message

What happens if you try the 0800 number from another phone? Can you dial any other numbers (0800 or otherwise), or just not this one?


 
 
 

Free kids accounts - trade shares and funds (NZ, US) with Sharesies (affiliate link).
TechnoGuy001

825 posts

Ultimate Geek

ID Verified

  #2855837 24-Jan-2022 18:21
Send private message

quickymart:

 

What happens if you try the 0800 number from another phone? Can you dial any other numbers (0800 or otherwise), or just not this one?

 

 

I tried two, both give the same message on the voda card: 0800 000 000 (Spark #) and 0800 501 501 (NZPost #)

 

They both work normal on my other 2degrees phone.


Linux
10537 posts

Uber Geek

Trusted
Lifetime subscriber

  #2855846 24-Jan-2022 18:38
Send private message

On VodafoneNZ Prepaid you need at least 1 cent balance to call 0800 / 0508 numbers



TechnoGuy001

825 posts

Ultimate Geek

ID Verified

  #2855848 24-Jan-2022 18:47
Send private message

Linux: On VodafoneNZ Prepaid you need at least 1 cent balance to call 0800 / 0508 numbers

 

Ooooh, interesting, maybe I had a few cents left on my prepay before. They must have recently expired or eaten up by accident.

 

 

 

Just topped it up $10 and 0800's are now working! Thanks Mr Linux!

 

Wonder why the error message doesn't just say you need to topup or something more helpful than the account being barred, sounds kinda scary.


mentalinc
2918 posts

Uber Geek

Trusted

  #2855854 24-Jan-2022 19:25
Send private message

Probably gets routed to the call baring software due to no balance vs having blocks on toll calls etc?





CPU: AMD 5900x | RAM: GSKILL Trident Z Neo RGB F4-3600C16D-32GTZNC-32-GB | MB:  Asus X570-E | GFX: EVGA FTW3 Ultra RTX 3080Ti| Monitor: LG 27GL850-B 2560x1440

 

Quic: https://account.quic.nz/refer/473833 R473833EQKIBX 


Filter this topic showing only the reply marked as answer Create new topic





News and reviews »

One New Zealand Extends 3G Switch-off Date
Posted 11-Apr-2024 08:56


Amazon Echo Hub Review
Posted 10-Apr-2024 18:57


Epson Launches New Versatile A4 Desktop Scanners
Posted 10-Apr-2024 15:31


Motorola Mobility Launches New Android Phones in New Zealand
Posted 10-Apr-2024 14:59


Logitech G Unveils the PRO X 60 Gaming Keyboard
Posted 9-Apr-2024 19:01


Logitech Unveils Signature Slim Keyboard and Combo
Posted 9-Apr-2024 13:33


ExpressVPN Launches Aircove Go Portable Router With Built-in VPN
Posted 26-Mar-2024 21:25


Shure MoveMic Review
Posted 25-Mar-2024 12:47


reMarkable 2 Launches at JB Hi-Fi New Zealand
Posted 20-Mar-2024 08:36


Samsung Galaxy S24 Ultra review
Posted 19-Mar-2024 11:37


Google Nest Wifi Pro Review
Posted 16-Mar-2024 11:28


Samsung Galaxy A55 5G and Galaxy A35 5G
Posted 12-Mar-2024 12:41


Cricut EasyPress Mini Zen Blue launches at Spotlight New Zealand
Posted 12-Mar-2024 12:32


Logitech Introduces MX Brio Webcam
Posted 12-Mar-2024 12:24


HP Unveils Broadest Consumer Portfolio of AI-Enhanced Laptops
Posted 3-Mar-2024 18:09









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.







Backblaze unlimited backup