Perhaps its just me (because TCL Customer services deny there is a problem so there can't be can there) but has anyone else found the TCL website TV Guide ( perpetually broken and simply a big fail when it comes to consistently displaying all the channels?

Apart from the favourites feature rarely ever working properly the thing seems loath to display TV3 most of the time (although it's there at the moment).  I've checked it with various browsers (Safari, Firefox, IE8 and Chrome) and it makes no real difference, it doesn't work properly with any of them.  

I find myself using the Sky webguide  as it actually works well but it would be god if the TCL one at least did what it proposed to do.