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pigeonfoetus

7 posts

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#75753 23-Jan-2011 02:11
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Hi guys.

I m a bit lost on this one.
I m trying to set up my HTC desire imported from Germany via Pricespy on the Telstraclear network.
I have been talking to Telstra  on the phone for the setup and follow the guidelines but can't have my phone connecting on the mobile network even with the Telstra setup explanation:

"Email received from Telstra Hotline"

On the device, tap the Menu icon.
Select Settings > Wireless & networks (or Wireless Controls)
> Mobile networks > Access Point Names.
Press the Menu key and select New APN.
Select Name, enter TCL Internet and tap OK.
Select APN, enter www.telstraclear.net.nz and tap OK.
Enter the user name and password listed below. If no value
is listed, leave the field blank.
Username:
Password:
Select APN type, enter default and tap OK.
Press the Menu key and select Save.
If necessary, tap Access Point Names then tap the radio
button next to TCL Internet to set the profile as default.
Press the Home key.
Tap the Menu icon.
Tap Browser (or All programs > Internet)
Press the Menu key and select More > Settings > Set home
page.
Enter http://www.telstraclear.net.nz and tap OK.
The settings are saved and the service is ready for use.

I have been in France for the last month and it worked perfectly with a french pay as u go Sim card.

Am I missing something or what ?
Please help........... 

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matisyahu
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  #430233 23-Jan-2011 17:09
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pigeonfoetus: Hi guys.

I m a bit lost on this one.
I m trying to set up my HTC desire imported from Germany via Pricespy on the Telstraclear network.
I have been talking to Telstra  on the phone for the setup and follow the guidelines but can't have my phone connecting on the mobile network even with the Telstra setup explanation:

"Email received from Telstra Hotline"

On the device, tap the Menu icon.
Select Settings > Wireless & networks (or Wireless Controls)
> Mobile networks > Access Point Names.
Press the Menu key and select New APN.
Select Name, enter TCL Internet and tap OK.
Select APN, enter www.telstraclear.net.nz and tap OK.
Enter the user name and password listed below. If no value
is listed, leave the field blank.
Username:
Password:
Select APN type, enter default and tap OK.
Press the Menu key and select Save.
If necessary, tap Access Point Names then tap the radio
button next to TCL Internet to set the profile as default.
Press the Home key.
Tap the Menu icon.
Tap Browser (or All programs > Internet)
Press the Menu key and select More > Settings > Set home
page.
Enter http://www.telstraclear.net.nz and tap OK.
The settings are saved and the service is ready for use.

I have been in France for the last month and it worked perfectly with a french pay as u go Sim card.

Am I missing something or what ?
Please help........... 


Your phone won't work on the telstraclear network because telstraclear uses Telecom's XT Network - your phone is most likely a UMTS 900/2100 phone where as what you need is a UMTS 850/2100 phone. The phone you have is European hence conforms to the European standard where XT Network uses the same frequencies as Telstra in Australia and AT&T in the United States.

If you can't even contact the network then it won't matter one iota the settings you've got in the phone - your phone isn't compatible with the XT Network. 




"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

 


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pigeonfoetus

7 posts

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  #430235 23-Jan-2011 17:12
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So your saying there is NO way i can get data over the mobile network ?

old3eyes
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  #430236 23-Jan-2011 17:12
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I thought TelstraClear in the UMTS world used Vodafone but had use Telecom's CDMA network in the past..




Regards,

Old3eyes




matisyahu
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  #430238 23-Jan-2011 17:19
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But this is what you said in your original post:

but can't have my phone connecting on the mobile network


Which tells me you're not even able to connect to the network to make a phone call. Can you or can't you connect to the network and make a phone call? 

pigeonfoetus: So your saying there is NO way i can get data over the mobile network ?


Look above, you stated you couldn't connect to the network - I assume you aren't able to even make a phone call. If you said that you can't connect to websites then that is what you should have stated.

old3eyes: I thought TelstraClear in the UMTS world used Vodafone but had use Telecom's CDMA network in the past..


I thought they were using XT network but it appears that based on Vodafone's network.




"When the people are being beaten with a stick, they are not much happier if it is called 'the People's Stick'"

 


pigeonfoetus

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  #430244 23-Jan-2011 17:31
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sorry for the confusion.

I can connect to the mobile network for calls and  SMS .
Tried to send MMS but says "generic network failure".
Home wireless network works. 
Again, connected last week in France without a glitch.

When i check for mobile network, it says network operators : Vodafone NZ 

freitasm
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  #430246 23-Jan-2011 17:32
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STOP! That's a lot of wrong information here.

TelstraClear uses Vodafone.

For a list of APNs in New Zealand: http://www.geekzone.co.nz/forums.asp?forumid=97&topicid=67440





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pigeonfoetus

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  #430249 23-Jan-2011 17:36
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sorry for the mess

Should i put the Vodafone APN or the telstra ones?

Thanks for the hard work guys 



freitasm
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  #430254 23-Jan-2011 17:49
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You will use the TelstraClear APNs as per the list.





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pigeonfoetus

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  #430261 23-Jan-2011 18:19
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tried already.
Doesn t work
 

johnr
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#430266 23-Jan-2011 18:32
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old3eyes: I thought TelstraClear in the UMTS world used Vodafone but had use Telecom's CDMA network in the past..


Correct

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  #430271 23-Jan-2011 18:42
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Have you tried this SIM card in another phone that you know for sure works, to eliminate the possibility it's something wrong with your account?




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pigeonfoetus

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  #430284 23-Jan-2011 19:01
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In another android phone or any other phone?

freitasm
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  #430293 23-Jan-2011 19:23
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Any phone you know the Internet is working fine with other SIM cards. If you use your SIM card and it works then you know your configuration is wrong in your phone. If it doesn't work then you know it is something wrong with your account.





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pigeonfoetus

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  #430296 23-Jan-2011 19:38
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Will try tomorrow., will keep you posted

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