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82 posts

Master Geek

#293081 27-Dec-2021 10:31
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Hello. Ive got a fairly new PC (few ,onths since bought) - but occasionally I get a dump / blue screen. 




it creates a report & sends it somewhere. but it also has an error code7 the programe/file that is causing the problem. 




1) Is there a way to save / record the error message & file that is causing the problem ? 




i do know the error   but the Pc reboots quicker than i can record/remember the file causing the error.




2) is there a way to copy-paste the errors to here, to get guidance on how to fix it..  



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82 posts

Master Geek

  #2838947 27-Dec-2021 10:40
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HERE is an error report ive found




Log Name:      Application
Source:        SecurityCenter
Date:          27/12/2021 10:24:47 am
Event ID:      17
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-ARAUAVG
Security Center failed to validate caller with error DC040780.
Event Xml:
<Event xmlns="">
    <Provider Name="SecurityCenter" />
    <EventID Qualifiers="49152">17</EventID>
    <TimeCreated SystemTime="2021-12-26T21:24:47.7907213Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security />






Ive got an error 17, & found this website -




However im not using microsoft 2003. Im confused. ive got windows 10 




EDIT - Found:  (following)





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1144 posts

Uber Geek

  #2838962 27-Dec-2021 11:05
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First thing to do is to stop windows automatically rebooting on blue screen so you have time to read the stop code:




Then you would probably want to use windbg to analyse the memory.dmp file, but this is likely quite daunting if you are a novice. You may get all the information you need from the blue screen if you have time to read it though.


If you take a picture of the blue screen and post it here, I'm sure people would be happy to speculate as to the cause.



2194 posts

Uber Geek

  #2838981 27-Dec-2021 11:35
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You dont happen to be using any USB plug in hubs or similar?



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Uber Geek

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  #2838986 27-Dec-2021 11:57
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Windows 10 is .. pretty stable.. in my experience.. BSOD's are almost always faulty drivers or faulty hardware these days.


You can disable the reboot on BSOD easily enough



I'm a geek, a gamer, a dad and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it.

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Uber Geek

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  #2838989 27-Dec-2021 12:15
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Download Nirsoft Bluescreen view and post the first two lines from the error.


82 posts

Master Geek

  #2838993 27-Dec-2021 12:24
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Ive fixed it by renaming the bddci.sys file -  No more errors. but i'll wait till tonight, see if i get any more errors / reboots  

4962 posts

Uber Geek
Inactive user

  #2839155 27-Dec-2021 16:11
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You dont happen to be using any USB plug in hubs or similar?


Just a big +1 for this. Crappy old drivers for USB devices can be really problematic.
I had a USB-RS232 adapter that would make the PC blue screen when trying to make a serial connection. And then later on a "port replicator" that just hated change.

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