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thejessjess

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#78848 9-Mar-2011 09:48
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Hi everyone!

Here's my problem:

I'm borrowing my little brother's laptop, it runs with Vista, I am having to use Xcel at work, and every time I open the program it tell me to enter the product key.

The product key is on one of those delightful holographic stickers on the bottom of the laptop, I made the assumption that it would thus be all official and work, but no, it's apparently invalid.

As the laptop came with Microsoft Office preinstalled I really don't know why this is happening.

Is this a common issue with Vista + M.O?

Anyway of solving this?


Thanks for your help!

-Jessjess 

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jbard
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  #446871 9-Mar-2011 09:50
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The product key on the bottom is for Vista not for Microsoft office - that key will be on the office disk or the packaging he got with the laptop.

thejessjess

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  #446872 9-Mar-2011 09:52
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Damn! I don't know if he's kept it and where that would be.

 
 
 
 


jbard
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  #446874 9-Mar-2011 09:53
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Well in the mean time you can download and use open office to look at those excel files, you can get it here: www.openoffice.org.nz/

ajobbins
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  #446875 9-Mar-2011 10:01
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He might not have one for office. It often comes installed as a trial and you have to buy the licence.




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mxpress
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  #446890 9-Mar-2011 10:54
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thejessjess: Hi everyone!

Here's my problem:

I'm borrowing my little brother's laptop, it runs with Vista, I am having to use Xcel at work, and every time I open the program it tell me to enter the product key.

The product key is on one of those delightful holographic stickers on the bottom of the laptop, I made the assumption that it would thus be all official and work, but no, it's apparently invalid.

As the laptop came with Microsoft Office preinstalled I really don't know why this is happening.

Is this a common issue with Vista + M.O?

Anyway of solving this?


Thanks for your help!

-Jessjess 


It will be a trial copy, which has expired.  All new laptops come with this preinstalled.  It is the first thing I remove from new laptops that I sell and replace it with a free one like open Office. I do the same with trial anti virus programs as well.


hellonearthisman
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  #446897 9-Mar-2011 11:33
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If you have a Google account then http://docs.google.com might suit your needs, it has a very good spreadsheet and you don;t need to download or install anything new.

CYaBro
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  #446898 9-Mar-2011 11:46
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Yup the laptop would have come with a 60-day trial which has probably expired so now it is asking for a product key.
If he did in fact purchase Office with the laptop then the key will be either on a credit card type card or he would have got an Office DVD case, with no disc, that will have the key on a sticker inside.

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