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bmt

bmt

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#214528 16-May-2017 10:18
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  1. Drove past on the way to the supermarket and saw a big billboard for beef steak mince (aka mince) for $8/kg and chicken drumsticks for $2.99/kg. Don't buy meat at the supermarket and stop in at the Mad Butcher on the way back. Find my way to the mince and it is in fact labelled at $10.99/kg with $10 stickers, ended up getting 1.018kg for $10 ($9.82/kg). Make my way over to the chicken and the drumsticks are indeed $2.99/kg - but smallest pack is about 2kg worth.
  2. I have noticed the Mad Butcher does this quite often - the "specials" are only available in giant packs. Last time I bought mince on special there the smallest was 1.5kg as well. I know places like Countdown specify "1kg+" when they do this, but the Mad Butcher does not. 
  3. As I was driving home, looked back to double check and yes, $8/kg for beef steak mince sign is still up.
  4. The Mad Butcher stores are like dairies or Mobil. 1 staff member out front to restock the fridges and scurry over to the till when somebody is waiting to buy, then back to restocking. They use budget $2.50 price labels on a lot of stuff. The receipts are bare bones, again what you'd see at a dairy. No paywave, lol.
  5. Which makes the fact that the company that owns the Mad Butcher used to own Nosh. Two types of store at the complete opposite end of the spectrum. What were they thinking? From what I have read and certainly experienced, this company is a shambles.

 

Rant over :)


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networkn
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  #1782997 16-May-2017 10:34
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Pfft, they are aiming at the budget end of the market, where there is plenty of customers in need. You can't reasonably expect them to be offering premium service etc at the lower end of the market and keep prices low. They work off incredibly low margins which means that they need volume. There are a LOT of families who buy in bulk.

 

It's common for companies to target two ends of the market with two different offerings, think Spark/Skinny etc. 

 

 

 

I think the problem is your expectations, not their offering. 


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dwilson
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  #1783001 16-May-2017 10:50
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networkn:

 

Pfft, they are aiming at the budget end of the market, where there is plenty of customers in need. You can't reasonably expect them to be offering premium service etc at the lower end of the market and keep prices low. They work off incredibly low margins which means that they need volume. There are a LOT of families who buy in bulk.

 

It's common for companies to target two ends of the market with two different offerings, think Spark/Skinny etc. 

 

 

 

I think the problem is your expectations, not their offering. 

 

 

OP explains a situation where a company is advertising one price on a billboard and then selling the item for more in store. 

 

Your response: OP needs to adjust his expectations.

 

*rolls eyes*

 

 


networkn
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  #1783002 16-May-2017 10:52
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dwilson:

 

networkn:

 

Pfft, they are aiming at the budget end of the market, where there is plenty of customers in need. You can't reasonably expect them to be offering premium service etc at the lower end of the market and keep prices low. They work off incredibly low margins which means that they need volume. There are a LOT of families who buy in bulk.

 

It's common for companies to target two ends of the market with two different offerings, think Spark/Skinny etc. 

 

 

 

I think the problem is your expectations, not their offering. 

 

 

OP explains a situation where a company is advertising one price on a billboard and then selling the item for more in store. 

 

Your response: OP needs to adjust his expectations.

 

*rolls eyes*

 

 

 

 

ONE of the two prices was incorrect, fair enough complaint, I was addressing his other concerns. 

 

*rolls eyes*




MikeAqua
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  #1783022 16-May-2017 11:23
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It's a bit misleading to have a general price displayed that only applies to some (larger) packs. would have been easily resolved by saying from $x/kg.

 

I buy the bigger packs and break up into smaller bags (enough for one family meal) for freezing.   Also steak that is 'reduced to clear' - aged steak tastes better anyway.

 

If a price is advertised that is not available at all, then I just insist on that price being applied.





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michaelmurfy
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  #1783042 16-May-2017 12:00
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With most of these places you can often ask for a smaller amount however with Mad Butcher it is essentially a race to the bottom in terms of pricing so not sure if they'll do it as they've always catered towards the bulk buyers. I personally go to a local butcher as the meat is often much nicer (and not from another country) but this is also a little more expensive.

 

In regards to the pricing issue however did you ask them about this? There is often many different breeds of mince so you may have got the wrong one maybe?





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networkn
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  #1783043 16-May-2017 12:05
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michaelmurfy:

 

With most of these places you can often ask for a smaller amount however with Mad Butcher it is essentially a race to the bottom in terms of pricing so not sure if they'll do it as they've always catered towards the bulk buyers. I personally go to a local butcher as the meat is often much nicer (and not from another country) but this is also a little more expensive.

 

In regards to the pricing issue however did you ask them about this? There is often many different breeds of mince so you may have got the wrong one maybe?

 

 

Yeah I wondered that too. Premium vs non premium mince controls the percentage of fat. More fat, lower cost. 

 

 


bmt

bmt

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  #1783051 16-May-2017 12:24
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They had premium mince closest to the door, the normal mince was in the middle of the store. I eat mince quite a lot and know the difference between standard, prime and premium and am very price conscious when I buy :)

 

I didn't bring it up as the admin wasn't worth the bother (am I 100% sure it was $8/kg? is the sign still there? are they going to need to see it or get the manager out? etc).

 

This is far from the first time I've seen pricing errors at the Mad Butcher. The difference between them and a supermarket for example is that the huge sign with the incorrect price is what draws me into the store, whereas I would be going to a supermarket regardless.

 

I've been in plenty of Mad Butchers and know fully well what they are like. You say expectations, but its more like observations.




Geektastic
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  #1783148 16-May-2017 14:20
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There's no obvious way to tell premium and non premium apart as no shop seems to bother actually putting labelling on minced beef to enable you to make an informed decision.

UK supermarkets put average fat percentage stickers on the packs, so premium might be 5%, normal might be 10% etc.





mattwnz
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  #1783160 16-May-2017 14:40
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Geektastic: There's no obvious way to tell premium and non premium apart as no shop seems to bother actually putting labelling on minced beef to enable you to make an informed decision.

UK supermarkets put average fat percentage stickers on the packs, so premium might be 5%, normal might be 10% etc.

 

 

 

You can easily tell if they have packs next to one another. The non premium (eg prime) has a lot more white in it, which is fat. I only ever buy the premium.

 

 

 

I am not sure what 'steak' mince is when compared to the different grades. They should really be using standard naming conventions so consumers know what they are getting. eg Prime, Premium etc. Steak mince means what? I actually thought stores had to conform to these standards, as I recall target did a test on meats, and whether they were being correctly labeled, and they caught some retailers out?


networkn
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  #1783161 16-May-2017 14:41
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Geektastic: There's no obvious way to tell premium and non premium apart as no shop seems to bother actually putting labelling on minced beef to enable you to make an informed decision.

UK supermarkets put average fat percentage stickers on the packs, so premium might be 5%, normal might be 10% etc.

 

 

 

Where are you shopping!?! Every supermarket I've been to and every butcher states what they are that I can recall going back many years. 

 

Perhaps stop buying meat from the trunk of someones car :) 

 

 


eracode
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  #1783266 16-May-2017 16:54
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Geektastic: There's no obvious way to tell premium and non premium apart as no shop seems to bother actually putting labelling on minced beef to enable you to make an informed decision.

UK supermarkets put average fat percentage stickers on the packs, so premium might be 5%, normal might be 10% etc.

 

Most NZ supermarkets do distinguish between Prime and Premium beef mince.





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Geektastic
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  #1783302 16-May-2017 17:26
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eracode:

 

Geektastic: There's no obvious way to tell premium and non premium apart as no shop seems to bother actually putting labelling on minced beef to enable you to make an informed decision.

UK supermarkets put average fat percentage stickers on the packs, so premium might be 5%, normal might be 10% etc.

 

Most NZ supermarkets do distinguish between Prime and Premium beef mince.

 

 

 

 

Yes. By labelling it "Premium" or not, without actually stating what their definition of that is.






Geektastic
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  #1783303 16-May-2017 17:29
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networkn:

 

Geektastic: There's no obvious way to tell premium and non premium apart as no shop seems to bother actually putting labelling on minced beef to enable you to make an informed decision.

UK supermarkets put average fat percentage stickers on the packs, so premium might be 5%, normal might be 10% etc.

 

 

 

Where are you shopping!?! Every supermarket I've been to and every butcher states what they are that I can recall going back many years. 

 

Perhaps stop buying meat from the trunk of someones car :) 

 

 

 

 

 

 

Not the Mad Butcher. I would feel I needed a shower after going in there...!

 

 

 

They state what they are - but not what that actually is...

 

 

 

For example, if I sell you "premium petrol" for your BMW, you will want to know what that actually is. Same for mince. What does premium mean to the company sticking the label on? No earholes, eyeholes or ****holes? 15% fat? 5% fat?

 

It's a meaningless term without definition.






DaveB
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  #1783344 16-May-2017 19:09
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I can't understand for the life of me why the OP (and for that matter many people) will not take a moment out to discuss their concerns with the store? Surely that is time better spent than coming home, turning on the pc, composing and moaning on some news group that (overall) are not that concerned?

 

If people learnt to stand up for themselves, they might just find that commercial organisations will act a bit more responsibly.


muppet
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  #1783399 16-May-2017 21:27
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Give the guy a break already.

 

He's ONE butcher, who is by his own admission going "Mad"

 

 

 

So yea, he's gonna make a few mistakes as he tries to get around all his stores in a day.


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