I hit countdown up about texting me after I'd opted out. Now they're saying it's a phishing scam?
Seems pretty legit to me...
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It links to a real page at Countdown.
What made you think it was a scam in the first place - It appears you asked them if it was?
Nothing is impossible for the man who doesn't have to do it himself - A. H. Weiler
robjg63:
It links to a real page at Countdown.
What made you think it was a scam in the first place - It appears you asked them if it was?
Hi Countdown, Please stop
After the 'stop' reply they suggest fails.. that's not exactly asking if its a scam
https://www.vodafone.co.nz/cms/documents/premium-txt-codes.pdf
800 One Card Alerts $0.00 $0.00 0800 40 40 40 www.onecardonline.co.nz
Guessing their PR didn't spot its an SMS screeny not an email. And will likely end in 'Onecard handle the promotions not us' if you sought further
The reply to the first text opted you out of Onecard alerts, Not general Countdown Sales alerts.
How timely. It must happen this time of year to lots.
https://www.geekzone.co.nz/forums.asp?forumid=48&topicid=225989
Their historic pages are still hosted but not direct linked. These appear under a -phased-out url
To opt-out of Onecard email or SMS communications, simply log in to your Onecard account on countdown.co.nz and visit 'Email Settings' page to opt out of the email or SMS communications you no longer want to hear about.
Alternatively, you can call the Onecard Customer Service Centre on 0800 40 40 40 or email Onecard@countdown.co.nz
They've come back and said it's not a scam and they'll look into why I'm getting the texts after opting out. All good
djtOtago:
The reply to the first text opted you out of Onecard alerts, Not general Countdown Sales alerts.
This is what I was wondering - they might have various systems using the same SMS gateway or something? You might have to reply with stop a couple of times to stop all the texts?
"I was born not knowing and have had only a little time to change that here and there." | Octopus Energy | Sharesies
- Richard Feynman
sidefx:
djtOtago:
The reply to the first text opted you out of Onecard alerts, Not general Countdown Sales alerts.
This is what I was wondering - they might have various systems using the same SMS gateway or something? You might have to reply with stop a couple of times to stop all the texts?
shouldnt have to though
Jase2985:
shouldnt have to though
Well yeah agreed. Just speculating on what it might be, given that the wording of the original SMS says "to cancel onecard alert, reply STOP" and the second one doesn't mention onecard.
"I was born not knowing and have had only a little time to change that here and there." | Octopus Energy | Sharesies
- Richard Feynman
Yet another reason to not get the 'loyalty' card in the first place
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