In the lead up to Xmas I bought the Buzz game and buzzers off Trademe. The seller sent the items, but when it arrived I found out that the game was in NTSC. I emailed the seller and told him this, to which he stated that he tried it at home and it worked, saying his PS2 must have been chipped. He agreed to refund the money. I sent the item back to him with his original stamps, as the post hadn't stamped them, so he really only needed to refund the original amount + shipping(which I told him too).
He received it just before xmas, but then emailed me with the following (Note the game was $66 + $6 shipping = $72 )
Refund amount will be:-
$00.00 postage, as you used my original stamps
-$4.55 Success fee
$62.45 to be deposited.
my reply was:
Hmm i really think that I shouldn't have to pay for the success fee as you didn't state the game was from outside NZ.
I think it was fair of me to assume it was from here unless you mentioned otherwise, don't you agree?
Note the original auction below, makes no mention of anything NTSC, except for the photo(which looks like it was a straight google image grab)
His reply was the following:
Hmm I think that you looked at other buzz auctions to see which one had the best price and if you were observant you would have noticed that my picture was different from the others (which is the exact picture of the item you received) and if you clicked on the picture you would have seen the NTSC logo.
You did not ask any questions before clicking on the buy now icon, so you agree in buying the item in full including fees in whatever condition.
This is some of the pitfalls with Trademe and I’m sure we have both learnt lessons with this.
So, if you are talking about being fair, how about splitting the cost 50/50 ($6+4.55=10.55 / 2 = $5.30).
So it seems kind of obvious from that that he's trying to refund as little as possible(now raising the price of what I should pay). He more than likely just screwed up the auction without realizing it but is now not willing to pay the fees he has incurred. I realise it's really just $10 either way, but I think I'm getting screwed here.
2 things really jumped out at me:
-When he states what he's gonna refund me, he doesn't even want to refund shipping saying I used his stamps - duh, but obviously I had to pay for it to get to me first!!
-He's really grasping at straws with the 'if you have been observant' etc story
Anyone got any opinions/experiences on such events and how I should proceed??