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peejayw

1757 posts

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#310990 5-Dec-2023 14:05
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Usually my Ali purchases just arrive one day in the letterbox so I dont really know if this is normal. I have a parcel of greater than normal value, less than $400, that arrived in last Thursday and NZ Post tracking is still saying "Pending border clearance" Does that align with others experience or should I be getting it looked into and who would I contact?

 

Thanks.





 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.


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Firesphere
21 posts

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  #3168332 5-Dec-2023 14:07
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I've had parcels from AliExpress stuck in "border clearance" for up to three weeks...

 

This most commonly happens if/when the sender hasn't properly filled out the paperwork, in my experience. But given it's almost christmas, I would not be surprised if it's the volume of packages that's causing a delay.


 
 
 

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peejayw

1757 posts

Uber Geek


  #3168333 5-Dec-2023 14:12
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OK, so no action required this end? Thanks.





 I'm supposed to respect my elders, but it's getting harder and harder for me to find one now.


Firesphere
21 posts

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  #3168335 5-Dec-2023 14:16
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peejayw:

 

OK, so no action required this end? Thanks.

 

 

For now, all you can do is wait indeed, nothing you can or should do.


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