I decided I liked how cheap compasses plans where, big mistake. They sent a tech to my house to "connect" me.
so apparently I'm connected to compass and they are happy to bill me, however im still connected to my old ISP, xnet and clearly showing usage. i haven't even inputted the username and password into my modem for compass.
so i called the center and they called me back to tell me I'm connected. So i asked them to check auth logs and usage, and think this went over there call centers staff head cause she just put me on hold to come back and tell me I'm connected.
If someone from compass is on this forum can you please sort this out before i raise this with the TDRS. honestly worst service I've received for a ISP, ever.