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Jashan

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#225678 30-Nov-2017 09:29
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Hi guys,

Is anybody else on here having trouble with their Stuff fibre connection. Mine is not working since 3:30am this morning. I’m also unable to get hold of their support team.

Cheers

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timmmay
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  #1910899 30-Nov-2017 09:43
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So... your fiber is stuffed? ;)


Jashan

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  #1910902 30-Nov-2017 09:47
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Well said. Yep it is stuffed. Lucky i did not sign up to a contract

 
 
 
 


Jashan

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  #1910903 30-Nov-2017 09:51
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Apparently there is an outage nationally as per their customer service team

MurrayM
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  #1910911 30-Nov-2017 09:57
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Other than this outage, how have you found Stuff Fibre? I was looking at their offering and it seemed quite good. I particularly liked their service where they can keep your old landline number and have it redirected to your mobile phones.


Jashan

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  #1910918 30-Nov-2017 10:05
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This is the first time i’ve encounter a problem with them. I don’t use their router. My setup is a microtik - Truenet probe - ubiquity UAP AC LR.
I also don’t use their voice service since I don’t need a landline.

noroad
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  #1910919 30-Nov-2017 10:07

I hear they are entirely migrating from their current network provider (they are a virtual provider) to another, should be fun to watch.....


sbiddle
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  #1910968 30-Nov-2017 10:58
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noroad:

 

I hear they are entirely migrating from their current network provider (they are a virtual provider) to another, should be fun to watch.....

 

 

I thought they were already with Vibe.

 

 


 
 
 
 


noroad
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  #1910981 30-Nov-2017 11:08

sbiddle:

 

 

 

I thought they were already with Vibe.

 

 

 

 

 

 

They were with Vocus to start with


sbiddle
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  #1910984 30-Nov-2017 11:11
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noroad:

 

sbiddle:

 

 

 

I thought they were already with Vibe.

 

 

 

 

 

 

They were with Vocus to start with

 

 

I meant that they had already migrated to Vibe from Vocus. My understanding was that this was complete.

 

 


noroad
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  #1911004 30-Nov-2017 11:37

sbiddle:

 

 

 

I meant that they had already migrated to Vibe from Vocus. My understanding was that this was complete.

 

 

 

 

 

 

Ah, ok


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