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MrMatt

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#270216 28-Apr-2020 18:39
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Hi all, 

 

Just before I start, my name is Matt and I've just made an account today; If you'd like to find out a little bit about me, please feel free to check out the post I have made in the introduction forum :)

 

TLDR; I'm just looking for a bit of advice regarding VDSL and master filters.

 

So, I'm temporarily back home in the Waikato (From Christchurch) for the duration, and we have just changed to VDSL from a wireless system - the Chorus technician just connected us today. What an improvement! We can actually watch Youtube without it lagging! Check out our results below, I know they're not spectacular compared to fibre, but these download speeds are amazing for us at our location (Rural). They have been consistently like this all day, which is great:

 

 

 

 

What I was wondering, is would installing a master filter/splitter help with the speeds? I'm particularly interested in getting a bit more out of the upload. We are about 1.5km from the cabinet, so I wouldn't expect a miracle. I have read several pages on Geekzone regarding this from a while ago, and the general consensus I believe is that it likely would help, but I have also heard from other places that there isn't any need to have one. What do you think? Are filters still installed these days?

 

Here are a few of the stats from our router, if they would be of help:

 

 

Thanks heaps for your help! Hopefully I can pay it forward and offer some advice on Geekzone in the future!

 

Matt

 

 


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Linux
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  #2472965 28-Apr-2020 18:52
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Are you on naked or clothed broadband?

 

Edit: If you are on clothed BB is the phone service delivered over POTS or the Internet?


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PJ48
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  #2472966 28-Apr-2020 18:59
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I thought if Chorus installed the VDSL that they had to put a master splitter in at the same time? Are you sure they didn’t put one in?

MrMatt

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  #2472967 28-Apr-2020 19:01
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Whoops, forgot to mention that sorry! We're just on naked broadband.

 

Edit: Yep, I'm 100% certain they didn't put one in - at least they didn't at the ETP on the house. They were doing something where the phone lines come onto our section near the road, but I'm not sure what they did there sorry. I'm assuming it was some sort of test back to the cabinet?




Linux
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  #2472968 28-Apr-2020 19:04
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If on Naked BB you should only have one telephone jack point live (Master)


MrMatt

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  #2472971 28-Apr-2020 19:08
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Linux:

 

If on Naked BB you should only have one telephone jack point live (Master)

 

 

Hmm, our house has several jacks throughout it. We tested the router on a couple of them, and one of them seemed to have marginally better speed test results. Oddly, the one with the best results was furthest from the ETP. Could having multiple jacks be causing a slower speed? I understand the jacks in  houses are daisy chained together, so that could potentially not be helping?


Linux
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  #2472972 28-Apr-2020 19:10
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You need to isolate all the other Telephone jack points from the master telephone jack point! So the modem only works plugged into a single jack point


Linux
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  #2472977 28-Apr-2020 19:14
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MrMatt

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  #2472983 28-Apr-2020 19:23
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Awesome, thanks heaps for that Linux! I just had a look at that link, makes perfect sense. I'll try disconnecting the excess jacks, and I'll report back on the results. I also see from that link that running a new CAT5 / CAT6 cable straight to the used jack is the next ideal step after that - I'll likely give that a go too.

 

Thanks!


Linux
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  #2472985 28-Apr-2020 19:24
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Try not to keep powering the modem off / on as well as this will upset DLM


MrMatt

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  #2472988 28-Apr-2020 19:32
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Oh, I didn't realise that could affect VDSL. I did a quick search just then and found a Geekzone thread about DLM (I'd never heard of it before), and have got the gist of what it does. I'll try to limit turning it on and off, thanks for the warning!


Rangus
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  #2472997 28-Apr-2020 19:52
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Hi there Matt.

I was told VDSL was only good up to 900mtrs from the exchange or cabinet and I know that because I'm about that distance my self and my download is 35mbps and upload is around 7 to 10 mbps.

It works pretty well. VDSL takes 10 to 12 days for Service to bed in so talk to tour ISP provider about the speed you’re getting but they should see it when you’re talking to the help line guys. Just make sure don’t turn your modem router off over the 10 days while the service to find a optimal line speed.

Hope that helps. Cheers.

MrMatt

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  #2473008 28-Apr-2020 20:07
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Hi Rangus,

 

Mmm, I had heard the limit was somewhere around there, we're probably pushing it at our distance. If we could even get a couple more mbps upload from it, it would be ideal. Thanks for that info, I'll just leave the wiring as is then, and make sure the router stays powered on- hopefully it'll improve over that period as it gets settled in!

 

Thanks heaps!

 

 


Linux
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  #2473015 28-Apr-2020 20:15
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What does the Chorus address checker advise for the address?

 

https://www.chorus.co.nz/tools-support/broadband-tools/broadband-checker


Rangus
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  #2473022 28-Apr-2020 20:22
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No worries bud. I was wondering did Chorus come and put something like a splitter at the end of the copper wire outside of the house. Or has been there for a while???. When you receive the modem router from your isp they normally add a line splitter for ADSL service for your landline and M/R I'm not sure if I'm off-topic but that's what I have learnt under 10 years having VDSL at my house, and probably won't change for couple more years way things are going for fast Internet.

MrMatt

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  #2473023 28-Apr-2020 20:32
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Linux:

 

What does the Chorus address checker advise for the address?

 

 

That website reckons we can potentially get 22Mbps down and 2Mbps up. We seem to be pretty close to that at 18.5/0.7, so I probably shouldn't expect too much more from what we're getting. It seems that our speeds have slightly increased over the course of the day, potentially...

 

Hmm, potentially they did put a splitter in where the phone lines come onto our property (At the pvc pipe that comes out of the ground near the road) - they were out there doing something, it could well have been that, but never mentioned. We have never had VDSL / ADSL before, so I don't imagine there was a splitter in the past either - we originally went to our wireless connection, because we couldn't get wired broadband to our house at that stage. Nope, there was no splitter that came with the router as far as I'm aware, although, this router isn't from our ISP.

 

 

 

Thanks again!


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